Shipping Charges linked to Post Codes

[toolman.co.uk]

we have the same problem, 99% of people do select the correct delivery options, those that dont find there order gets held and a phone call asking them to agree to the additional charges, if they dont accept we cancel.

If im honest its the guy spending the small amount that always selects the wrong one, nearly all say the "website did it automatically" - which translates as i thought i would get away with it or i dont read anything infront of me

i have been asking for the shipping to be looked at for a while now (at least two years), there are a few things we could really do with this is one and the other is excluding products from particular shipping methods, there is a wish list for this somewere

I would just like a basic 'Royal Mail first class under 2.5kg = £X
'Royal Mail second class under 2.5kg = £X
Courier 1 = £X
Courier 2 = £X
And / Or Free over £X
without having to put the weight of every 800 odd products in

[Golf Tee Warehouse]

How would Actinic know whether the order was under or over 2.5kg if you don't give each product a weight?

[Mike Hughes]

Th easiest way, and the one that makes most sense to customers, is to use a simple scale of:

Small Items: £X
Large Items: £Y

Then you just need to set a default weight of 10g (say) and set anything in the 'large items' to 1Kg or similar and you're sorted.

If someone order lots of smaller items then they'll get the cheaper delivery but you wouldn't want to discourage this anyway.

Mike

[David N]

The post code thing is harder than you think, many post codes are split into crazy bits.

i.e. take the PH post code for example:

PH3 is mainland Scotland near Perth (well populated area) where as PH44 are on island hundres of miles away

David

[Mr Chips]

A very interesting thread. I was about to purchase Actinic, but this thread has put me off.

If I understand correctly, the customer registers on your store with valid UK address details - I could even employ the postcode lookup addon to ensure these details are correct. Then, at checkout, they just select whichever region they fancy?? Invariably the one with the cheapest rate. The problem is that you don't have a unified single rate for the UK?

I ship reasonably chunky boxes via courier. Highlands and Islands are more expensive. I need to, and should be able to, distinguish these automatically at checkout.

Why does it not pull the shipping zone from the address book? Logical, surely?

My current (free) cart provides this functionality.

I like the look of Actinic. I'm looking at it because I was of the impression that a paid-for cart would come with a tighter community and better (more responsive?) support and development. Is this not the case? Any comment on this from the developers? Quite a few people seem have this as a requirement.

Mr Chips

[Nathan Hill]

Well I am a new user to Actinic and I have just come across this problem. I can see posts on this forum regarding this issue dating back a few years - you would have thought they would have a solution by now - or at least a 3rd party plug in?

I am quite shocked nothing is offered especially as the company is based in the UK and knows how tricky the post code system is.

[Mike Hughes]

There are a couple of threads in the wish list forum on this. It looks as if nobody's added a request for this for 2-3 years so I'm not too surprised Actinic haven't seen it as a priority.

When Actinic are looking at new features to add, the wish list forum is one of the things they look at to gauge users interest.

Mike

[BelmoreBoy]

Is this what everyone is looking for?
http://community.actinic.com/showthread.php?t=38625

I considered it a while back, never took the plunge but starting to think i will need shipping by postcode again very soon due to increased parcel sizes and more highlands business than last year.

If we all need something like this - would it be worth contacting teclan as a group purchase?

Cheers

[Kombu]

Shipping Charge Add-On

I also believe there would be real interest in purchasing a third party add on to make it possible for freight to be calculated by post code. I live and sell in Australia and post charges for some items can run from $5 for local delivery to closer to $70 for outback Australia...So really need something easy to work charges out...

Would be more than happy to look @ purchasing a 3rd party add on - anyone out there up for it?

[plantsforshade]

I am pretty late here, but we as many people do have the same problem. Why actinic don't link with the delivery zones of the major UK courier companies I really don't know as it would be a huge plus.

But I have had a verbal quote from Teclan (Fergus) to say they could do it for us as part of some other work we need. That is to say they have produced post code derived delivery zones within Actinic in the past and can do it again. Would be a popular plug in I have just been waiting to see what V10 had.

Nigel

[Kombu]

Shipping Add On

Please keep me in the loop :-) I emailed Teclan quite a while back but don't remember getting a reply...Working this issue through @ the moment and Australia provides its own challenges so really would love the delivery area to be derived from the postcode...Please keep me in the loop

[sammymac]

Shipping by postcode is possible

Hi

I am using shipping by postcode, though for the UK I would use shipping via country and town would be easier to manage

send me message if you want to know how

[Silvia]

This is what I need to do. Thank you for your advice.