I have one product that is causing the "Select Shipping Destination - Your order has exceeded the shipping tables defined by the supplier, therefore it is not possible to calculate the shipping cost. Please contact the supplier with this information as they will be happy to process your order and will then be able to correct the shipping tables." message when trying to order, all other products are fine, I cant understand! Any suggestions?
Announcement
Collapse
No announcement yet.
Problem Product
Collapse
X
-
Problem Product
Thanks in advance for any remarks
Dan
www.toolman.co.uk
www.joblottools.co.uk
www.toolmanonline.co.uk
www.quality-tools.co.ukTags: None
-
I have tried deleting the product and then redoing it as a new product, and it still shows the same shipping message.
The product is TM925 on www.toolman.co.ukThanks in advance for any remarks
Dan
www.toolman.co.uk
www.joblottools.co.uk
www.toolmanonline.co.uk
www.quality-tools.co.uk
-
it sounds as if you have defined shipping by value and only defined the shipping charge up to £50. If you've ticked the box marked 'don't allow shipping that exceeds' (or whatever it's called) then that would explain the symptoms.
Mike-----------------------------------------
First Tackle - Fly Fishing and Game Angling
-----------------------------------------
Comment
-
Hmmm.. I cant see anywhere where "defined the shipping charge up to £50" would be in business settings | Shipping & Handling??Thanks in advance for any remarks
Dan
www.toolman.co.uk
www.joblottools.co.uk
www.toolmanonline.co.uk
www.quality-tools.co.uk
Comment
-
uploaded as an attachment [I think]Thanks in advance for any remarks
Dan
www.toolman.co.uk
www.joblottools.co.uk
www.toolmanonline.co.uk
www.quality-tools.co.uk
Comment
Comment