Hello,
Scratching my head on this one. Have tried a couple of things and felt I was getting close when playing with shipping categories - but still falling at the final hurdle...
Here is what we have:-
Shop sells largish items, and we charge a single cost (£14.69) per item shipped up to a qty of 4. When 5 or more are ordered, the shipping is charged at a pallet rate. So this is what I have in the shipping table
Quantity Based
1 = £14.69
2 = £29.38
3 = £44.07
4 = £58.76
500 = £62.92 ( pallet rate )
That is all fine and works exactly as we want. The problem comes from just one product. It is a remote controller and quite small. £14.69 is an excessive charge and We would like this item to be charged at £4.95 per controller shipped.
In the case where a shopper selects 4 normal products AND a controller - we do not want the pallet rate to be triggered.
Following some advice in the v9 starter guide, I created a new shipping category called 'controller', and gave this a 'per item charge' of £4.95
I then set the controller product to have the Shipping Category of 'Controller' and ticked the box marked 'Ship separately'
I have uploaded to test and found that...
a) When the controller is ordered on it's own - the shipping is £4.95 ( correct )
b) When the controller is ordered in multiples - the shipping if £4.95 multiplied by the number ordered ( correct )
c) When normal products are ordered - the original shipping rules are lost and no shipping charge is made
d) When normal products are ordered AND a controller is added to the basket - Actinic chooses only to charge the controller shipping.
Since starting to write this thread, I have spotted that the new class I added has a 'default' item in the table which was set to zero, I have added a 'per item' charge of £14.69 for the default shipping category which does now seem to do what we want - until we get to a quantity greater than 4 on the default category items. We do not get the pallet rate triggered.
Does anyone know if it is possible to retain the original quantity based shipping rules ( with our pallet rate ) and run them along with the lower cost shipping for the controller product?
Any pointers gratefully received
-Alec
Scratching my head on this one. Have tried a couple of things and felt I was getting close when playing with shipping categories - but still falling at the final hurdle...
Here is what we have:-
Shop sells largish items, and we charge a single cost (£14.69) per item shipped up to a qty of 4. When 5 or more are ordered, the shipping is charged at a pallet rate. So this is what I have in the shipping table
Quantity Based
1 = £14.69
2 = £29.38
3 = £44.07
4 = £58.76
500 = £62.92 ( pallet rate )
That is all fine and works exactly as we want. The problem comes from just one product. It is a remote controller and quite small. £14.69 is an excessive charge and We would like this item to be charged at £4.95 per controller shipped.
In the case where a shopper selects 4 normal products AND a controller - we do not want the pallet rate to be triggered.
Following some advice in the v9 starter guide, I created a new shipping category called 'controller', and gave this a 'per item charge' of £4.95
I then set the controller product to have the Shipping Category of 'Controller' and ticked the box marked 'Ship separately'
I have uploaded to test and found that...
a) When the controller is ordered on it's own - the shipping is £4.95 ( correct )
b) When the controller is ordered in multiples - the shipping if £4.95 multiplied by the number ordered ( correct )
c) When normal products are ordered - the original shipping rules are lost and no shipping charge is made
d) When normal products are ordered AND a controller is added to the basket - Actinic chooses only to charge the controller shipping.
Since starting to write this thread, I have spotted that the new class I added has a 'default' item in the table which was set to zero, I have added a 'per item' charge of £14.69 for the default shipping category which does now seem to do what we want - until we get to a quantity greater than 4 on the default category items. We do not get the pallet rate triggered.
Does anyone know if it is possible to retain the original quantity based shipping rules ( with our pallet rate ) and run them along with the lower cost shipping for the controller product?
Any pointers gratefully received
-Alec
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