If your shopping cart can't connect properly to UPS Online Tools to get the correct shipping costs in the USA since April 12, there's a new direct url that you need to point the shopping cart to: onlinetools.ups.com. There are probably several ways to do it, but this is an easy way:
Use Notepad to open ShippingTemplate.pl (Sites --> YourSite -->ShipControl --> ShippingTemplate.pl)
Find the subsection UPS SendAndReceive and change the link from 'www.ups.com' to 'onlinetools.ups.com'
Save, close, and upload to your website.
This might be a bit different in different versions of Actinic, but the idea is to find the perl script that has the UPS link in it and update the link.
I hope this helps someone else! It took me 3 days to figure out what was going on!
Use Notepad to open ShippingTemplate.pl (Sites --> YourSite -->ShipControl --> ShippingTemplate.pl)
Find the subsection UPS SendAndReceive and change the link from 'www.ups.com' to 'onlinetools.ups.com'
Save, close, and upload to your website.
This might be a bit different in different versions of Actinic, but the idea is to find the perl script that has the UPS link in it and update the link.
I hope this helps someone else! It took me 3 days to figure out what was going on!