Hi Folks
Suggestions gratefully received We have 2 products that ship UK only and must only go by courier. Using Business v11.2.
If the customer adds one of more of these to basket (or with anything else), the shipping should default to courier with no other options. If those products are removed, shipping goes back to normal.
I keep thinking I'm there, but it just never quite works...
For UK customers, we use flat rate p&p for 1st or 2nd class, and flat rate fee courier. Customers select what they want on check-out by a drop down menu.
I've tried setting it up on a product level, varying combos - couldn't get it to work (usually it just added the courier charge on top of normal p&p options).
I've tried giving only those 2 products a fake weight of 10kg and setting it up through business settings>shipping & handling - again, varying combos. That didn't work either.
In any scenario, if you take the products out, shipping does go back to normal so it's half way there.
I've searched on the forum and found a few similar(ish) problems, but not quite, if you know what I mean. Not sure if I'm close and have just missed something obvious, or if I'm asking the impossible Thanks - Helen
Suggestions gratefully received We have 2 products that ship UK only and must only go by courier. Using Business v11.2.
If the customer adds one of more of these to basket (or with anything else), the shipping should default to courier with no other options. If those products are removed, shipping goes back to normal.
I keep thinking I'm there, but it just never quite works...
For UK customers, we use flat rate p&p for 1st or 2nd class, and flat rate fee courier. Customers select what they want on check-out by a drop down menu.
I've tried setting it up on a product level, varying combos - couldn't get it to work (usually it just added the courier charge on top of normal p&p options).
I've tried giving only those 2 products a fake weight of 10kg and setting it up through business settings>shipping & handling - again, varying combos. That didn't work either.
In any scenario, if you take the products out, shipping does go back to normal so it's half way there.
I've searched on the forum and found a few similar(ish) problems, but not quite, if you know what I mean. Not sure if I'm close and have just missed something obvious, or if I'm asking the impossible Thanks - Helen
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