Hi, We have just upgraded to 2016 sage and sellerDeck but when transferring the orders its not creating accounts for customer how we want it. We need it to create them using their first three letters of surname followed by next available three numbers. Its picking up some previous but not all and giving them and new customers a code of i.e Smith - SSS123 and not SMI123. It is set up matching the old version ( which work fine). Not sure what to do next, I have attached a screen shot of how we have it set
Regards, Marie
Regards, Marie