Network Setup Wizard Woes - Hostway
This is the e-mail i have sent to Hostway, can anyone else shed some light ?
Ok guys I am going crazy here ,
Even though you have checked the settings over and over , I have asked other people to check to , I am still not getting anywhere !
Actinic has a wizard for setting up which i was now advised to try to use , but when asked the question :
**********************************
Secure Server Path
***********************************
The Perl scripts executing on the secure server may not use the same path to the Catalog directory as those on the http server. Please enter the directory where your web files are located. The view on the left hand side is a view of your server's directories (as seen by the CGI script). Please select the web root directory and press the ">>" button to copy the directory name into the web root directory field. If you want to refresh a directory listing, please close the folder and then re-open it. If you know the directory path already, you can type it directly into the text box.
**********************************************************************************
it directs me towards :- D:/WWWRoot/jacks.uk.com/secure
I have tried this and :
D:/WWWRoot/jacks.uk.com/www and
D:/WWWRoot/jacks.uk.com/secure/acatalog and
D:/WWWRoot/jacks.uk.com/www/acatalog and
../secure and most combinations but i get the ERROR :
*****************************************************************************
The CGI script does not have proper access to the catalog web directory The catalog web directory is the one named 'acatalog' in the web root directory. Contact your ISP and have thenm correct the permissions :
The FTP user does not have permission to create directories in the catalog web directory
The FTP user does not have permission to delete directories in the catalog web directory.
******************************************************************************
Do you have any other clients using Actinic Catalog version 6 that you can get the settings from ?
Please Help Me.
Ok guys I am going crazy here , Even though you have checked the settings over and over , I have asked other people to check to , I am still not getting anywhere !
Actinic has a wizard for setting up which i was now advised to try to use , but when asked the question :
**********************************
Secure Server Path
***********************************
The Perl scripts executing on the secure server may not use the same path to the Catalog directory as those on the http server. Please enter the directory where your web files are located. The view on the left hand side is a view of your server's directories (as seen by the CGI script). Please select the web root directory and press the ">>" button to copy the directory name into the web root directory field. If you want to refresh a directory listing, please close the folder and then re-open it. If you know the directory path already, you can type it directly into the text box.
**********************************************************************************
it directs me towards :- D:/WWWRoot/jacks.uk.com/secure
I have tried this and :
D:/WWWRoot/jacks.uk.com/www and
D:/WWWRoot/jacks.uk.com/secure/acatalog and
D:/WWWRoot/jacks.uk.com/www/acatalog and
../secure and most combinations but i get the ERROR :
*****************************************************************************
The CGI script does not have proper access to the catalog web directory The catalog web directory is the one named 'acatalog' in the web root directory. Contact your ISP and have thenm correct the permissions :
The FTP user does not have permission to create directories in the catalog web directory
The FTP user does not have permission to delete directories in the catalog web directory.
******************************************************************************
Do you have any other clients using Actinic Catalog version 6 that you can get the settings from ?
Please Help Me.
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