Catalog v7 wizard and manual problems on oneandone.co.uk

[EMU13]

Hi,

I have purchased catalogue V7.

I am trying to setup the catalogue with a company called oneandone.co.uk.

I do the wizard thing then it bleeps and me and says can't do a chmod command so I must configure it manually.


So I do it manually and I put in all the settings and click test. Then it tells me

Unable to move to the acatalog directory "<path>/" on the FTP server possibly due to a mistake in the Path from CGI-BIN to acatalog Directory field.
The specified directory does not exist or you do not have access to the directory.



Help. I don't know what to do??????????

[NormanRouxel]

Plenty of people run Actinic one 1&1. I use it (Business / Linux) for testing. Two things you can do to help.

1) Tell us what type of 1&1 server you're using. Windows or Linux.

2) Post your network settings so we can see. Go to Advanced / Network Setup and Export them to a textfile. Then copy and paste the textfile into the Forum. Make sure you blank out any passwords before doing this.

[EMU13]

Hi,

The package I use is the professional I think its Linux.

SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.1and1.co.uk
WEBSITEURL http://www.anytimeshop.co.uk/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 5000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 15000
SMTPAUTHREQUIRED true
SMTPUSERNAME **************
SMTPPASSWORD *************
CATALOGURL http://www.anytimeshop.co.uk/THESHOP/
CGIBINURL http://www.anytimeshop.co.uk/
PATHFROMCGITOCATALOG ./acatalog/
CODEBASE ./
FTPHOST anytimeshop.co.uk
FTPUSERNAME *************
FTPPASSWORD ************
PATHTOCGIBIN cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG


I have had a play and now its giving me a different error.


Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration.


I created a cgi-bin folder within my ftp. But oneandone don't need a cgi-bin to work is that correct??

[NormanRouxel]

You need a cgi-bin in the root of your 1&1 site. One may already be there when you get the account so just leave it there if you see it.

Your PATHFROMCGITOCATALOG ./acatalog/ is wrong. It should be

PATHFROMCGITOCATALOG ../acatalog/

Also CATALOGURL http://www.anytimeshop.co.uk/THESHOP/ lloks wrong. This is usually

CATALOGURL http://www.anytimeshop.co.uk/acatalog/

[EMU13]

Hi,

Changed that now. But I get a new error below.

Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration.


error 404: File not found

Here are my new settings

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.1and1.co.uk
WEBSITEURL http://www.anytimeshop.co.uk/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 5000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 15000
SMTPAUTHREQUIRED true
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.anytimeshop.co.uk/acatlog/
CGIBINURL http://www.anytimeshop.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST anytimeshop.co.uk
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG


Thanks for your help.

James

[Mike Hughes]

This may not be the error but note that:

CATALOGURL http://www.anytimeshop.co.uk/acatlog/

is missing an a from 'acatalog'

Mike

[EMU13]

Hi,

put the a in and still get the same error.????


Cheers


James

[Mike Hughes]

You could check the permissions on the server are:

cgi-bin: 755
acatalog: Set to 777 initially if problems, then reduce to 755

Mike

[NormanRouxel]

Are you sure that you're using a script enabled version of 1&1.

1&1 comes in various flavours from "Home" to "Professional". The cheaper ones don't allow you to run your own Perl scripts.

Also double check whether you're using Windows or Linux there.