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I cannot load my Actinic to streamline.net

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    #16
    Hi Nadeem,

    I also had some advice to upload a script that is not an actinic script but when runs shows the server configurations. This did not work, I told streamline this and this was their detailed and exhaustive relpy....

    Unfortunately we do not provide scripting help, we suggest searching on google for scripting help sites.

    Unbelievable!

    It's not the Actinic programme or the scripts it's their server...Message to all...avoid!

    Now I throw my self on the mercy of the Actinic Forum:

    Can anybody reccomend a hosting company that will work and keep the prce below £100 a year?

    I'm off for a cry now....but not before I've thanked all those who replied and tried to help. Your kindness is so much appreciated!

    Kind regards,

    Steve

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      #17
      I'm on 1 and 1, prices are slightly above the 100 pounds a year, but plenty of space, good bandwidth allowance, and enough help available on here that it does not matter that their support take 48 hours to answer difficult questions like "What is the time?".

      Worth noting they have some special offers running til 31 aug.
      Bill
      www.egyptianwonders.co.uk
      Text directoryWorldwide Actinic(TM) shops
      BC Ness Solutions Support services, custom software
      Registered Microsoft™ Partner (ISV)
      VoIP UK: 0131 208 0605
      Located: Alexandria, EGYPT

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        #18
        You have to be careful when selecting a cheaper host, as these tend to be the ones who don't offer scripting support or any other features, and have next to no support.

        The hosts who charge abit more, charge for a reason ie to offer support, to offer webspace that will run cgi, also spam filtering, site stats etc etc. All of these extras require better servers, better comms, less bandwidth contention, more staff and support - hence the cost.

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          #19
          Hi there

          We actually have a page on our website which has a hosting company sections. Here it is: http://www.actinic.co.uk/services/ecommerce-hosting.htm. You can see some of the hosting company also answer questions on these forum.

          Kind Regards
          Nadeem Rasool
          SellerDeck Development

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            #20
            streamline.net

            I have got my site hosted with streamline.net. I used their trial hosting first to make sure it works and it does. I had no problems with the trial

            Im now on the power user account and I have had quite a lot of problems setting it up, most of which has been down to their very poor customer service and not actually answering a question when it is asked. I found the best way to set it up is to allow the wizard to fill in all the bits. I had a problem with the scripts myself, so I turned off scripts on the site then turned them stright back on and it worked

            The point im am making though is actinic does work on streamline.net servers and all for under £25 a year. (but with crap customer/helpdesk service

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              #21
              Hi PC Rich,

              I can now (thanks to the help on this forum) believe that. All of my trouble was down to my router having the MTU at 1458 instead of 1500.

              Never mind I'm geting some useful free software from 1and1 and I'm only tied in for 6 months.

              Mind you learnt alot because of it.

              Regards,

              Steve

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