Demon and SSL

[nik-ret]

Hi - I'm having problems with a new site I am currently testing www.retuk.com - 1st site for a novice and not finished yet so be gentle

It's hosted by Demon on their Zeus servers and uses a shared SSL certificate for the whole server (the only option they give).

When trying to login in it freezes and when I try to checkout I am receiving script errors.
__________
A General Script Error Occurred

Error: System Error: Unable to open content directory. No such file or directory
_________
I tested the site with no SSL and the login etc worked fine.

From previous threads and conversations with Actinic technical support I'm guessing this is because Actinic requires a symbolic link between the secure cgi-bin and the unsecure acatalog folder. Demon refuse to create this as they claim it is a security risk.

Has any one found a work-around for this or is it a case of having to find a new ISP?

Any help would be gratefully received I can email network settings etc if anyone thinks it is something other than a total no no on Demon's servers.

Thanks a million

[wjcampbe]

This post should help you http://community.actinic.com/showpos...26&postcount=8

[nik-ret]

Demon and SSL problems

Hi Bill

Thanks for the info.

I may be being thick here (it wouldn't be the first time!) but Demon say that they won't create a symbolic link between a secure and non secure area under any circumstances.

I get the impression it's not something I can therefore create myself or am I wrong?

Nik

[wjcampbe]

If they say they won't allow under any circumstances and then you do create one - I suspect that would contravene their tems of service.

I'm afraid it does sound like time to move on, but wonder how the previous posters using Demon Zeuss servers are successful. May be worth a PM to one of the users who come up when you do a forum search for Demon Zeuss.

[Bonney]

Demon & SSL General Script Errors

Hi, I am having checkout script errors and Demon say they can't help me as they don't know what the script is looking for. I am pretty sure every thing is in the right place. Would any body out there please take a look at www.eltons69.com and click on the art and crafts link for actinic catalogue and see if they are getting same error script at check out. Here are my network settings for all you genius' who I suspect are going to tell me what I don't want to hear (Move away from DEMON). Thanks guys..
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST 127.0.0.1
WEBSITEURL http://www.eltons69.demonweb.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
SSLCATALOGURL https://secure.demonweb.co.uk/eltons69.co.uk/acatalog/
SSLCGIBINURL https://secure.demonweb.co.uk/eltons69/cgi-bin/
SSLPATHFROMCGITOCATALOG /resellers/demon/webhosting/content/e/l/eltons69/docroot/acatalog/
SSLCODEBASE ./
SSLFTPHOST eltons69.demonweb.co.uk
SSLFTPUSERNAME xxxxxxxx
SSLFTPPASSWORD xxxxxx
SSLPATHTOCGIBIN /secure/cgi-bin/
SSLUSEPASSIVEFTP true
CATALOGURL http://eltons69.demonweb.co.uk/acatalog/
CGIBINURL http://eltons69.demonweb.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST eltons69.demonweb.co.uk
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN docroot/cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG

[leehack]

Well 2 things, i think somebody finally got bidgdaddy to work but they are obviously problematic at best and not worth the hassle. Settings should be in the forum somewhere.

Secondly for heavens sake remove your passwords and username from your settings. And probably best to change them now also.

[Bonney]

Thanks Lee
God, I'm such an idiot! I will change them A.S.A.P.
Hope I'll be ok till then.

Angie

[Mike Hughes]

This line:

SSLCATALOGURL https://secure.demonweb.co.uk/eltons69.co.uk/acatalog/

appears to have an extra .co.uk after 'eltons69' ?

Mike

PS. I don't like the look of the rest of the settings referencing demonweb all the time. This shouldn't be necessary. If you have to do it this way to get it to work then I would move host.

[NormanRouxel]

Here are SSL network settings that I've got to work on Demon Zeus.

HTTPPROXYMODE	0
HTTPPROXYADDRESS	
HTTPPROXYPORT	80
HTTPPROXYUSER	
HTTPPROXYPASSWORD	
FTPPROXYMODE	0
FTPPROXYADDRESS	
FTPPROXYPORT	21
FTPPROXYUSER	
FTPPROXYPASSWORD	
SCRIPTID	1
SCRIPTEXT	.pl
SMTPHOST	localhost
WEBSITEURL	http://www.mysite.co.uk/index.html
IGNOREPASSIVEERRORS	true
USERELATIVECGIURLS	false
PATHTOPERL	/usr/bin/perl
USEENHANCEFTP	false
FTPCLIENTTIMEOUT	15000
FTPRETRYDELAY	3000
FTPSILENT	false
FTPMAXRETRIES	3
FTPCONNECTTIMEOUT	25000
SMTPAUTHREQUIRED	false
SMTPUSERNAME	
SMTPPASSWORD	
SSLCATALOGURL	https://secure.demonweb.co.uk/mysite/acatalog/
SSLCGIBINURL	https://secure.demonweb.co.uk/mysite/cgi-bin/
SSLPATHFROMCGITOCATALOG	../../docroot/acatalog/
SSLCODEBASE	./
SSLFTPHOST	mysite.demonweb.co.uk
SSLFTPUSERNAME	mysite
SSLFTPPASSWORD	********
SSLPATHTOCGIBIN	/secure/cgi-bin/
SSLUSEPASSIVEFTP	true
CATALOGURL	http://www.mysite.co.uk/acatalog/
CGIBINURL	http://www.mysite.co.uk/cgi-bin/
PATHFROMCGITOCATALOG	../../docroot/acatalog/
CODEBASE	./
FTPHOST	mysite.demonweb.co.uk
FTPUSERNAME	mysite
FTPPASSWORD	********
PATHTOCGIBIN	/docroot/cgi-bin/
USEPASSIVEFTP	true
FTPPATHFROMCGITOCATALOG	../acatalog/

If I remember right I also had to manually copy some files into the secure area in order for the checkout to appear OK, i.e.
actinic.css
actiniccore.js
actinicextras.js
and probably a few images needed for the overall layout.

[Bonney]

Thanks for that Mike.
Norman, I will try out your settings and see today and let you know how I got on. Thanks

[Bonney]

Norman, you are my hero. Thank you so much for settings that actually work. Once again thanx, thanx, thanx. :-)