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    Catalog URL appears to be invalid

    Full Message reads:
    "Your Catalog URL appears to be invalid. The files uploaded to the given 'Path from cgi-bin to acatalog directory', can not be downloaded via the browser on the given Catalog URL. These two access routes don't point to the same destination on the server."

    The directory structure on the secure server is as follows:
    ftp> dir
    200 PORT command successful
    150 Connecting to port 5001
    drwxr-xr-x 6 500 500 144 May 29 09:07 .
    drwxr-xr-x 6 500 500 144 May 29 09:07 ..
    drwxrwxr-x 2 500 81 88 Jun 14 12:18 acatalog
    drwxr-xr-x 2 500 500 368 Jun 14 12:18 cgi-bin
    drwxr-xr-x 2 500 500 48 Jun 6 12:29 secure
    drwxr-xr-x 8 500 500 4072 May 24 19:07 www
    226-Options: -a -l

    Our settings are:
    HTTPPROXYMODE 0
    HTTPPROXYADDRESS
    HTTPPROXYPORT 80
    HTTPPROXYUSER
    HTTPPROXYPASSWORD
    FTPPROXYMODE 0
    FTPPROXYADDRESS
    FTPPROXYPORT 21
    FTPPROXYUSER
    FTPPROXYPASSWORD
    SCRIPTID 1
    SCRIPTEXT .pl
    SMTPHOST relay.nsnoc.com
    WEBSITEURL https://secure.rocksolidevents.co.uk/
    IGNOREPASSIVEERRORS true
    USERELATIVECGIURLS false
    PATHTOPERL /usr/bin/perl
    SMTPAUTHREQUIRED false
    SMTPUSERNAME
    SMTPPASSWORD
    SSLCATALOGURL https://secure.rocksolidevents.co.uk/acatalog/
    SSLCGIBINURL https://secure.rocksolidevents.co.uk/cgi-bin/
    SSLPATHFROMCGITOCATALOG ../acatalog/
    SSLCODEBASE ./
    SSLFTPHOST ftp.nsnoc.com
    SSLPATHTOCGIBIN cgi-bin/
    SSLUSEPASSIVEFTP true

    I am sure there is someone much cleverer than me out there that will spot my mistake immediately!

    Any suggestions gratefully received

    #2
    First of all remove your username and passwords for security.
    Secondly, get it all working first without SSL switched on.
    Thirdly, once it passes all tests, then include the SSL.
    Fourthly, who is your host.
    Fifthly, good afternoon.

    Walk before you run basically.

    Comment


      #3
      Originally posted by leehack
      First of all remove your username and passwords for security.
      Secondly, get it all working first without SSL switched on.
      Thirdly, once it passes all tests, then include the SSL.
      Fourthly, who is your host.
      Fifthly, good afternoon.

      Walk before you run basically.
      Good afternoon Lee,
      First of all thanks for pointing out the security faux pas!

      I am doing this on behalf of my business partner, Gary, who has been trying to get it going without success and is away at the moment. He has successfully set this up before but clearly having problems this time.
      So please make allowances for any daft bits as I only have about 10hours experience with this (although I am from an IT background)!

      We have a website hosted by Domainweb, but when opening the ftp directory Netserve Consultants is displayed so that answers your question.
      How do I get it working without ssl? Our actinic site is purely a secure site.

      I have also tried the "Configure Website Details Wizard", getting as far as entering the URL of the Website, which has been entered as https://secure.rocksolidevents.co.uk/. An error occurs: "The Wizard received an errorwhile verifying the Webserver. Error Sending request "

      Hope that all makes sense,
      Regards Bryn

      Comment


        #4
        Hi Gary

        would it be possible for you to email those settings(user and password included) to kcsupport/at/actinic/dot/co/dot/uk/. You can export a copy of the settings through Web | Network Setup | Export.

        Additionally when you say " purely a secure site" do you mean the whole site is going to be under SSL or just the "Checkout and Login pages"?

        Kind Regards
        Kiran Chandran
        Technical Support - SellerDeck
        http://www.sellerdeck.co.uk/

        Further help can also be found at http://community.sellerdeck.com/forumdisplay.php?f=27

        Comment

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