Connection problem after upgrading to V8

[datatec]

Can anyone help.
We had an actinic shop running perfectly using version 6 for over 1 year now.
We are now trying to upgrade to version 8.
All setting are the same but when we run a connection test it says " Cannot write to CGI-BIN or does not exist".
The cgi-bin exists with permissions set to 777 as well as the acatalog directory. I also tried an refresh which uploaded a number of files to the the cgi-bin (which shows it can write to it.)

the working site running v6 is www.tarpaflex.com the test site using v8 is at www.inet1.net/acatalog

can anyone help.
Thanks Doug

[Duncan Rounding]

Try a network test and check for errors.

[datatec]

Network Test

I ran a network test and got this reply
------------------------------------
You do not have write permissions to the cgi-bin directory "/cgi-bin/" or it does not exist.

Doug

[Duncan Rounding]

I think you should post your exported network settings (sans personal info) and your host and hosting package. Someone should be able to spot what's wrong.

[datatec]

Network Settings

Here are my network settings.
We are hosted by 1and1.com on a unix server with a professional package.
Thanks
--------------------------------------
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.oneandone.com
WEBSITEURL http://www.inet1.net/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.inet1.net/acatalog/
CGIBINURL http://www.inet1.net/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST inet1.net
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG

[Duncan Rounding]

Here are my network settings.
We are hosted by 1and1.com on a unix server with a professional package.

Then see this thread first:
http://community.actinic.com/showthread.php?t=28934

[Duncan Rounding]

If you have created a folder in your webspace and pointed the inet.net domain root to it then I think this is your problem:
PATHTOCGIBIN /cgi-bin/
change it to:
PATHTOCGIBIN /inet1/cgi-bin/

or substitute inet1 above to whatever you have called your folder.

[datatec]

cgi-bin

Hi
I tried this but received the same message about the bin not having permissons set. The strage thing is v6 connects with the same setings without a problem.
I have been trying for 2 days. It must be somethng simple.
Any other ideas ?

Doug

[Duncan Rounding]

This is odd - 1and1 is usually quite simple to set up.

Perhaps Bill (wjcambe) is still online and can see something....?

[wjcampbe]

only thing i see on first pass is smtp set to smtp and not auth.smtp

We would need the server folder tree to comment further

e.g. ftp view
root
[tab]cgi-bin
[tab]inet
[tab][tab]acatalog
[tab]logs
[tab]private

[Darren B]

Doug have you had any luck, have you tried uploading a test site to see if it works, i am not totaly convinced with the error messages in V8