Test error - upload error

[classasa]

HI guys, when testing my site, i am getting the following error messages

"Actinic received a server error from the web server. The CGI scripts are not executing properly on the server. Run Web | Configure Web Site Details... to review your web site configuration."

followed by

"The test script failed to execute on the web server. The error could be caused by several things. Check the path to the Perl shell, the CGI script extension, the path to CGI-BIN, and the CGI-BIN URL. This error could also occur if your web site is out of disk space or your web server is not configured to accept POSTs to CGI scripts."

I know what it is stating but i seem to be going round in circles. The site is on a Webfusion VPS, but here is the strange part. If going in the control panel and check off, lets say, CGI SUPPORT - the SAVE. and then checking back on and saving. when i go back and upload or test the site. It does so with no errors.

but within a couple of add to cart operation or updating the site, it then stops working.

I can do the above again, and then it works, but also fails shortly after.

when trying to update the site i sometimes get the top error message, but will always get "An error has occurred while sending the merge request"

Here are my network settings;

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST mail.dirtypoprecords.com
WEBSITEURL http://www.dirtypoprecords.com
IGNOREPASSIVEERRORS false
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME +++
SMTPPASSWORD +++
CATALOGURL http://www.dirtypoprecords.com/acatalog/
CGIBINURL http://www.dirtypoprecords.com/cgi-bin/
PATHFROMCGITOCATALOG ../httpdocs/acatalog/
CODEBASE ./
FTPHOST ftp.dirtypoprecords.com
FTPUSERNAME +++
FTPPASSWORD +++
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG

I have check directory permission. they are currently

cgi-bin 755
acatalog 777

could there be something wrong with the hosting?
if not what else could be causing the problem?

http://www.dirtypoprecords.com/acatalog/

thanks in advance.

[wjcampbe]

Look at your webspace using an ftp programme and confirm the location of both cgi-bin and acatalog.

Your settings say that cgi-bin is at the same level as httpdocs and acatalog is inside httpdocs.

cgi-bin 755 - that's the folder, what about the files inside it - they should also be 755.

[classasa]

all the files are 755

[Bruce]

Adrian,

If you have not sorted this issue as yet, try replacing your SMTP server address with 'localhost' (without the ' ' ), save and test to see if the settings pass.

If that does not work, you will need to check with your host if 'Authentication' is required and then enter a username and password for the SMTP server.

Kind regards,