v4 upload to Verio shared hosting

[jane@theparrott]

I cannot upload files anymore & my website dosen't work anymore.
When I click " add to shopping cart" the server goes to http://treegifts.com/cgi-local/ca000001.pl & it says 500 Internal Server error.
When I try to publish it gets to sending base files & then freezes.
When I test Advanced Network Setup it says I do not have write permissions to the cgi-bin directory "/cgi-local/" I have tried removing the backslashes but it makes no difference.
When I speak to Verio they say they have changed nothing except the ip address & that I have full write permissions and so they cannot help me. They also say ....ca00001.pl is completely empty. This site is my only income, please help if you can.

[Mike Hughes]

Your other scripts seem to be running OK, so it does look as if the ca script is missing.

If I were you I'd use an ftp program to check your server directory structure and permissions. There are many free ftp programs around (such as AceFTP) and it isn't that hard to do.

Mike