Announcement

Collapse
No announcement yet.

Timeout when uploading

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Timeout when uploading

    I have a « massive » site : 22,000 books with description and images...
    When I upload my site, I get a « Timeout error ». The merging process (.fil files) seems to be the problem.
    Here is the message : « Actinic received a network error while merging files on the server. Try again later and contact your network administrator if the problem persists. The operation timed out. »

    I must « Refresh » the whole site. I cannot just « Update » my site.
    When I just change the « Quantity » of products, it's o.k., the « refreshing » can be done. But, if I change something in the text (description, title, etc...), I get a merge error. My « Fulltext.fil » is 16,583 ko file.
    My server is a RAQ4 (512 megs of memory) running Cobalt Linux.

    Is there something I could do to prevent this « timeout » to happen ?

    Thank you !
    Bernard Morin

    #2
    The issue is probably that the Perl script that does the merge is running for so long (because of your huge files) that it is exceeding some limit set up in your server configuration. Having a limit is quite normal in case some rogue code running an infinite loop takes up all the server resources.

    There's also a possibility that your Perl runs out of memory, again for the same reasons.

    In either case your servers error logs will help.
    Norman - www.drillpine.biz
    Edinburgh, U K / Bitez, Turkey

    Comment

    Working...
    X