It's me again. I must be thick!
We're at the stage where we are testing out our Catalog with secure trading. I emphasis at this point that we still don't have a merchant number for our client, but I don't think that's the problem.
We can order fine through Secure Trading using their dummy card number. We've uploaded the Actinic/Secure trading interface files to the Secure Trading server.
When we order we get the Order confirmed page and on clicking go back to the Invoice page.
We get the confirmation e-mails to say the order has been accepted and the credit card details accepted i.e. <<Thank you for your order received today.
Your credit card payment has been securely processed by SecureTrading, and the
goods will be shipped to you immediately etc...>>
However when we download the orders we get an error message:
<<The payment Service Provider Authorisation dowload for order number DE69AR1000000024 had an invalid signature....etc>>
I've checked the knowledge base/forums and the only similat thread talks about using 2 machines: one for upload and one for download. I can confirm that we are (currently at least) only using one machine.
Is it something we haven't set up properly or is it secure trading configuration?
All help much appreciated.
Dave
We're at the stage where we are testing out our Catalog with secure trading. I emphasis at this point that we still don't have a merchant number for our client, but I don't think that's the problem.
We can order fine through Secure Trading using their dummy card number. We've uploaded the Actinic/Secure trading interface files to the Secure Trading server.
When we order we get the Order confirmed page and on clicking go back to the Invoice page.
We get the confirmation e-mails to say the order has been accepted and the credit card details accepted i.e. <<Thank you for your order received today.
Your credit card payment has been securely processed by SecureTrading, and the
goods will be shipped to you immediately etc...>>
However when we download the orders we get an error message:
<<The payment Service Provider Authorisation dowload for order number DE69AR1000000024 had an invalid signature....etc>>
I've checked the knowledge base/forums and the only similat thread talks about using 2 machines: one for upload and one for download. I can confirm that we are (currently at least) only using one machine.
Is it something we haven't set up properly or is it secure trading configuration?
All help much appreciated.
Dave
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