Here's the problem: My domain name was originally bought via my current host 'Catalise' (previously Drummond Media) but their customer service is terrible and for the past 2 weeks I've been trying to get them to point it to a new IP address as we decided to move to Actinic Hosting.
Does anybody have any advice on this?
There doesn't seem to be a way to do this ourselves via the 'control panel' that the host gave us for our web space.
Is there an application that I can use to redirect it ourselves instead of waiting for our current host to do it?
Or is there another way to do this? Do we need to contact 'Nominet' for example?
We've already signed up and paid for the Actinic Hosting but 2-3 weeks later we still can't use it. And countless tech support tickets and phone calls to the current host with still no reply.
Any help (and clear non techinical advice) would be greatly appreciated.
Does anybody have any advice on this?
There doesn't seem to be a way to do this ourselves via the 'control panel' that the host gave us for our web space.
Is there an application that I can use to redirect it ourselves instead of waiting for our current host to do it?
Or is there another way to do this? Do we need to contact 'Nominet' for example?
We've already signed up and paid for the Actinic Hosting but 2-3 weeks later we still can't use it. And countless tech support tickets and phone calls to the current host with still no reply.
Any help (and clear non techinical advice) would be greatly appreciated.
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