Web Server Error when downloading Orders - Help

[Darren B]

worst case would probably be about 20mins

[GAViN™©]

worst case would probably be about 20mins

They've been working on it for at least 2 hours!

[Darren B]

but you say your are still getting orders, this means your checkout scripts are working?

[Goz]

Gavin - sounds like a case for finding a new host in the new year.

[GAViN™©]

The One Stop Plugin was indicating there was orders to download, but because actinic could not access cgi scripts it kept producing an error.

Site working again now.

Had not time to check on Friday night, but was working on Saturday so not sure how long it took them to fix the problem.

Was at least 5 hours that I am aware of from Friday afternoon.

[GAViN™©]

Gavin - sounds like a case for finding a new host in the new year.

I would change host tomorrow if I could.

Dont really want to start changing hosts at the moment with xmas orders coming in, but as you say next year is definetly worth considering.