Hi,
Anyone using Actinic hosting ?
Any problems ?
My website has been down since Saturday morning cannot upload to website or download orders/payments.
When doing a website settings test getting errors like :
"Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory."
Or, when trying to download orders :
The web server returned an unknown response.
Possible Cause:
You are attempting to download orders
before uploading to the web site
Incorrect CGI-BIN URL in the web site details
Incorrect permissions on the CGI script on
the server (UNIX servers only)
Script corruption - Could be caused by:
Binary ftp transfer during manual installation
Incomplete transfer
Garbled transfer
etc.
Old or bad version of Perl running on server
Http server error
Wrong Path to Perl specified in the
web site details
Unknown
Recommendation:
Abort
Resolution:
Check cgi-bin script permissions
Compare cgi-bin script against local script to
check for corruption
Upgrade Perl on server (needs at least 5.002)
Run the Web | Configure Web Site Details command to verify your setup
Re-install the web site
Review server response for hints
Have checked with support where the domain is registered everything is fine as far as they are concerned, and all the re-directs are working etc.
I have not altered anything in Actinic (settings etc) to have caused this and of course this is made worse by the fact that it is a Bank Holiday weekend therefore no-one at Actinic until Tuesday.
Anyone have any suggestions please ?
Anyone using Actinic hosting ?
Any problems ?
My website has been down since Saturday morning cannot upload to website or download orders/payments.
When doing a website settings test getting errors like :
"Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory."
Or, when trying to download orders :
The web server returned an unknown response.
Possible Cause:
You are attempting to download orders
before uploading to the web site
Incorrect CGI-BIN URL in the web site details
Incorrect permissions on the CGI script on
the server (UNIX servers only)
Script corruption - Could be caused by:
Binary ftp transfer during manual installation
Incomplete transfer
Garbled transfer
etc.
Old or bad version of Perl running on server
Http server error
Wrong Path to Perl specified in the
web site details
Unknown
Recommendation:
Abort
Resolution:
Check cgi-bin script permissions
Compare cgi-bin script against local script to
check for corruption
Upgrade Perl on server (needs at least 5.002)
Run the Web | Configure Web Site Details command to verify your setup
Re-install the web site
Review server response for hints
Have checked with support where the domain is registered everything is fine as far as they are concerned, and all the re-directs are working etc.
I have not altered anything in Actinic (settings etc) to have caused this and of course this is made worse by the fact that it is a Bank Holiday weekend therefore no-one at Actinic until Tuesday.
Anyone have any suggestions please ?
Error 404 - Page not found
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