Uploading Site - V9

[auztin100]

Hi,

I'm trying to upload my v9 site (imported from v7) to a test website (same hosting company as main site - UK Servers) but running the network setup wizard just gets this message and I can never complete it

An error occured while sending a http request to the web server. Perhaps your network is down or the web server is down. Try again ......

Ftp is running fine, permissions are all fine, if I publish the site, it works, and uploads files, but has another error with cgi scripts .. which is the second issue .. can anyone help ?

Thanks.

[auztin100]

Update: if I export the network settings, and import into another site (actinic business plus) it uploads fine (to same domain !)

How can this be ?

[auztin100]

Update: its the latest version 9 patch ... Mcafee firewall now uninstalled

[auztin100]

Error:


"
Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration.
"

[grantglendinnin]

And what happens when you run through the wizard (Configure Web Site Details)?

[Darren B]

Austin

I have been resolving various issues today with 425 errors for a site, it looked like a firewall problem or possible passive problems behind a NAT but i managed to get a successfull upload from another PC.

The site was a brand new default actinic site, the pc with the problems was running vista, the pc that works was running xp, both pc's are running v9.0.4 I exported the network settings to the xp pc so i know they were the same.

My only conclusion is there is still a problem with actinic and vista. I could upload in passive mode using a ftp program it was only Actinic that would not play ball.

[Duncan Rounding]

TBH I wouldn't waste too much time in trying to get the Actinic upgrader to convert your v7 site to v9. You'd be better off just getting the products across and then using a new (or custom) v9 layout.

[auztin100]

And what happens when you run through the wizard (Configure Web Site Details)?

An error occured while sending a http request to the web server. Perhaps your network is down or the web server is down. Try again ......

On the last page asking about email details.

[auztin100]

Austin

I have been resolving various issues today with 425 errors for a site, it looked like a firewall problem or possible passive problems behind a NAT but i managed to get a successfull upload from another PC.

The site was a brand new default actinic site, the pc with the problems was running vista, the pc that works was running xp, both pc's are running v9.0.4 I exported the network settings to the xp pc so i know they were the same.

My only conclusion is there is still a problem with actinic and vista. I could upload in passive mode using a ftp program it was only Actinic that would not play ball.

I am running XP, Same installation of business plus, one site uploads perfectly. I export the network settings, switch sites to my other site, and upload, CGI errors ....

Both have been imported from the original v7 site, I am not willing to start from scratch again, seeing as I have spent nearly 2 weeks adjusting and design this new layout, and site in V9 ...

Thanks

[Darren B]

ok have you licensed a new site, taken a snapshot from the one that did not work and import it into this new site.

Also the 425 errors i mentioned earlier were not 425 errors but error "425 cant open a data connection". i just read it back, but this gives the same message in Actinic with regards "your network may be down" Actinic is not very good at listening to ftp error messages and if you have acess to the ftp log you will probably see lots of 425 errors.

IMHO alot of these errors are caused by the ftp part of actinic, why would changing script id's effect the ftp upload? why would compacting and restarting fix the ftp upload? it all seems a little odd to me but i dont understand about the inner workings of Actinic

Have you tried manually generating the scripts and pages then uploading? not the answer but i would be interested if it worked.

[auztin100]

Thanks.

ok have you licensed a new site, taken a snapshot from the one that did not work and import it into this new site.

Tried this, same problem.

Tried compacting and then restarting, and uploading .. same thing.

Manually generating now, update tomorrow.

[auztin100]

Can anyone tell me what this bit means when running diagnostics ...

[Setup3]:[sSSLCgiUrl]:
[Setup3]:[sSSLCGItoWebPath]:
[Setup3]:[sSSLCatalogUrl]:
[Setup3]:[sSSLFTPHost]:
[Setup3]:[sSSLFTPUser]:
[Setup3]:[sSSLCGIPath]:
[Setup3]:[bSSLPassiveFTPMode]: 1

I have removed them from this post, but they contain old domain names I don't use anymore ?

[auztin100]

Can I export the design, and products seperately ?? license a new site, then import the 2 ? ... the knife drawer is nearly empty !!

[grantglendinnin]

Go To Web > Network Settings. Click the SSL tab in the top left corner.

I guess you see those old domain names referenced there, right? If not...call support, something is obviously not working as expected.

[auztin100]

Hi, thanks. I don't have a SSL tab.