Network Settings 123reg.co.uk

[guccij]

I fear that the problems you are having suggest that 123reg is not your ideal host. Is it too late to move?

[Onestopfoodsuk]

I fear that the problems you are having suggest that 123reg is not your ideal host. Is it too late to move?

Well i have only just brought the host package, so if they do not support acinic setups I will have to request my money back

[pinbrook]

Now with the files uploaded, it has put another acatalog into the cgi-bin folder.
As follows.
/public_html/cgi-bin/acatalog
/public_html/cgi-bin/acatalog/DD

acatalog within cgi-bin is WRONG

they should be at the same level which points to your network settings being incorrect.

try

Path from CGI_BIN to acatlog Directory: ../public_html/acatalog/
Path to CGI-BIN: /cgi-bin/
Path to CGI_BIN to acatlog directory as viewed by the FTP Server: /public_html/acatalog/

123reg = pipex = webfusion - have you searched the community for network settings? there are several sets of ns posted inc an image file here http://community.actinic.com/showpos...7&postcount=10

[Onestopfoodsuk]

acatalog within cgi-bin is WRONG

they should be at the same level which points to your network settings being incorrect.

try

Path from CGI_BIN to acatlog Directory: ../public_html/acatalog/
Path to CGI-BIN: /cgi-bin/
Path to CGI_BIN to acatlog directory as viewed by the FTP Server: /public_html/acatalog/

123reg = pipex = webfusion - have you searched the community for network settings? there are several sets of ns posted inc an image file here http://community.actinic.com/showpos...7&postcount=10

HI, cool thanks for that, been getting very frustrated this weekend lol
123 reg have been on the phone to me this morning and there was one setting for permissions on the Public folder they said was set incorectly for actinic. Was set to 777 and needs to be 711.
They have now changed this and they say all should now be ok there side.

Ok i have put the settings you sudgested now into the settings.
seem to be getting somewere, but still getting another error message.

First i get this>
If you have never uploaded your catalog to the web site, try a 'CGI Script ID Number' of 2. If you have already uploaded your catalog at least once, ignore this message.
Then when I click on ok i get this message.

The directory specified as the path from the CGI-BIN to the online store folder does not exist on the web server. Check the path. Also see the on-line help for "Path from FTP server to Catalog".

Then i click ok and it tests my email settings and says emails fine.
So we are nealy there just this one last thing.

I have just tried an upload to the site and this is the message i got at the end of the upload.

The path from the cgi-bin to the online store folder is not correct.
It appears as if the online store folder does not exist on the remote host.

Possible Cause:
The path from the cgi-bin to the online store folder is not correct.
The online store folder has been
removed or renamed.
Recommendation:
Abort
Resolution:
Run the Web | Configure Web Site Details. Check "Confirm Each Setting" and verify that the setup looks correct. Verify that the online store folder exists on the web site and is readable by the web server. Then try to refresh the site.

Command: extract Filename: upload.zip
Any ideas?

[pinbrook]

The directory specified as the path from the CGI-BIN to the online store folder does not exist on the web server.

have you got acatalog and cgi-bin folders created at the same level within public html?

Other webfusion posts say

Path to CGI_BIN to acatlog directory as viewed by the FTP Server: /public_html/acatalog/

should be empty, try that

otherwise run the network settings wizard with your settings and see what it says

i'm not convinced 711 is correct, it may be 123reg want it like that, but acatalog must be 777 and cgi-bin 755

[Onestopfoodsuk]

have you got acatalog and cgi-bin folders created at the same level within public html?

Other webfusion posts say

should be empty, try that

otherwise run the network settings wizard with your settings and see what it says

i'm not convinced 711 is correct, it may be 123reg want it like that, but acatalog must be 777 and cgi-bin 755

When I run the wizard, it gose through all ok and dont seem to have any problems and passes the Cgi-bin now. But when i run the test in network settings i get that error message above in my last post.

If i leave the (path from CGI-Bin to online folder) blank it says it cant find the path.

Yes i have on the host server the folowing settings in this order:
/public_html
/public_html/acatalog
/public_html/cgi-bin

There are now files in the first Acatalog folder and the website is showing live on web.
But still getting that thoughs error messages. Were are nearly there, and have to thank you Jo for your time and help. This has got me firther than ive been all weekend. lol

I will put here now my current settings in actinic.
you will see there (Path to cgi-bin) is set to cgi-bin/ instead of /cgi-bin/this is becouse when i put /cgi-bin/ i get this error message
Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory.

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS onestop-gifts.com
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.onestop-gifts.com/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS true
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED true
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD true
CATALOGURL http://www.onestop-gifts.com/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.onestop-gifts.com/cgi-bin/
PATHFROMCGITOCATALOG ../public_html/acatalog/
CODEBASE ./
FTPHOST www.onestop-gifts.com
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG /public_html/acatalog/

[pinbrook]

ok cgi-bin is still incorrect - search doesn't work on the live site.

if NS pass i suggest the bit of the error message that is key is

The specified directory does not exist or you do not have access to the directory.

ie permissions.

did you try

FTPPATHFROMCGITOCATALOG /public_html/acatalog/

left blank

[Onestopfoodsuk]

ok cgi-bin is still incorrect - search doesn't work on the live site.

if NS pass i suggest the bit of the error message that is key is ie permissions.

did you try left blank

yes tried that blank and i had another error message and would not do anything

[pinbrook]

seems like NS are correct, its just 123reg to fight now... ask if they have any actinic sites working.

[Mike Hughes]

You really need to delete all the files and directories from your server and start again. The way it is, it's impossible to see what's correct and what isn't.

As an example, you have active web pages in your cgi-bin and in cgi-bin/acatalog/ which is all wrong.

Some bit's, such as this:

FTPPATHFROMCGITOCATALOG /public_html/acatalog/

Probably only passes the network test because you have another acatalog directory in your cgi-bin, which is wrong. So I'd say the errors are making things look OK even when they're not.

Best thing to do is clear your server and start again.

Mike

[Onestopfoodsuk]

You really need to delete all the files and directories from your server and start again. The way it is, it's impossible to see what's correct and what isn't.

As an example, you have active web pages in your cgi-bin and in cgi-bin/acatalog/ which is all wrong.

Some bit's, such as this:



Probably only passes the network test because you have another acatalog directory in your cgi-bin, which is wrong. So I'd say the errors are making things look OK even when they're not.

Best thing to do is clear your server and start again.

Mike

Strange you should say that. When i first set up the 2 folders ie:
/public_html/acatalog
and
/public_html/cgi-bin
i then did the upload from actinic, and Actinic created the Acatalog within the Cgi-bin and the first one that i created was left open.
I will try what you say and delete all the the folders on the host and try again with the new settings i now have in actinic.
I will let you know how this gose.

[Onestopfoodsuk]

oowwww, hell, back to square one now.

now getting this message when i upload the website now.
The path from the cgi-bin to the online store folder is not correct.
It appears as if the online store folder does not exist on the remote host.

Possible Cause:
The path from the cgi-bin to the online store folder is not correct.
The online store folder has been
removed or renamed.
Recommendation:
Abort
Resolution:
Run the Web | Configure Web Site Details. Check "Confirm Each Setting" and verify that the setup looks correct. Verify that the online store folder exists on the web site and is readable by the web server. Then try to refresh the site.

I am seriously frustated now

When i run the test i now get this:

The directory specified as the path from the CGI-BIN to the online store folder does not exist on the web server. Check the path. Also see the on-line help for "Path from FTP server to Catalog".

then this:

The script does not have permission to write to the web site directory.

Email setting though have now passed
Im thinking of jumping off a building right now.....

[leehack]

I am seriously frustated now

And stubborn....

Change hosts or contact someone that knows what they are doing, or do both as your best bet.

[pinbrook]

You really need to delete all the files and directories from your server and start again. The way it is, it's impossible to see what's correct and what isn't.

As an example, you have active web pages in your cgi-bin and in cgi-bin/acatalog/ which is all wrong.

i then did the upload from actinic, and Actinic created the Acatalog within the Cgi-bin and the first one that i created was left open.i then did the upload from actinic, and Actinic created the Acatalog within the Cgi-bin and the first one that i created was left open.

actinic will have created these extra folders because your network settings are pointing to the incorrect places.

I'm also giving up now as I would need to be convinced 123reg are capable of hosting actinic before making any further comment.

[Onestopfoodsuk]

And stubborn....

Change hosts or contact someone that knows what they are doing, or do both as your best bet.

ive done what has been sudgested, ive done everything on here that im supposed to do, lots of people have givin me settings and they all know what they are doing. The setting Jo gave me have got me firther and are working to a degree but still having an issue with the path from the CGI-BIN to the online store folder
I dont want to change the host as it cost me over 100 euros to set up the email, domain, hosting and ssl certificate. dont want to loose that money.

But if i cant get this to work i may have to move it.
Dose anyone know of a good server that Actinic works well on for set up and had no problems uploading the site?

I remember having problems with my brothers server with acinic for onestopfoodsuk.com but cant remember now what the problem was.