Problems uploading to local IIS Server

[gcparris]

Hi all, this is the first time I am trying to set-up Actinic to upload to a local IIS server and its failing and I can't fathom out why.

The scenario and set-up is as follows:

Catalog is installed on Actinic Designer Version 9.0.5.0.0.0.JHZA running on Windows XP SP3.
Server is Microsoft Windows Server 2003 Enterprise Edition Service Pack 2, running IIS 6.0, and ActivePerl 5.8.8 Build 820.

I've followed the set-up in the advanced user guide about setting up IIS, the acatalog directory, the cgi-bin directory, the FTP user, and the various NTFS permissions.

I've ftp'd on to the server and I can manually create files in the root, acatalog and cgi-bin directories.

My network set-up is as follows:

HTTPPROXYMODE	0
HTTPPROXYADDRESS	
HTTPPROXYPORT	80
HTTPPROXYUSER	
HTTPPROXYPASSWORD	
FTPPROXYMODE	0
FTPPROXYADDRESS	
FTPPROXYPORT	21
FTPPROXYUSER	
FTPPROXYPASSWORD	
SCRIPTID	3
SCRIPTEXT	.pl
SMTPHOST	
WEBSITEURL	http://192.168.222.100/aramstore/
IGNOREPASSIVEERRORS	true
USERELATIVECGIURLS	true
PATHTOPERL	/usr/bin/perl
USEENHANCEFTP	true
FTPCLIENTTIMEOUT	30000
FTPRETRYDELAY	3000
FTPKEEPALIVEINTERVAL	30000
FTPSILENT	false
FTPMAXRETRIES	3
FTPCONNECTTIMEOUT	50000
SMTPAUTHREQUIRED	false
SMTPUSERNAME	
SMTPPASSWORD	
COMPRESSIONPACKETSIZE	1024
COMPRESSEDUPLOAD	true
CATALOGURL	http://192.168.222.100/aramstore/acatalog/
ONLINESTOREFOLDERNAME	acatalog
CGIBINURL	http://192.168.222.100/aramstore/cgi-bin/
PATHFROMCGITOCATALOG	../acatalog/
CODEBASE	./
FTPHOST	192.168.222.100
FTPUSERNAME	XXXXXXXX
FTPPASSWORD	XXXXXXXX
PATHTOCGIBIN	/cgi-bin/
USEPASSIVEFTP	true
FTPPATHFROMCGITOCATALOG

If I run TEST I get the following error message:

Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration.

followed by...

The web server returned error code 404 - Requested URL not found. This means Actinic can not execute the CGI scripts on your web site. Run Web | Configure Web Site Details... to check the web setup.

If I run the Configure Web Site tool, it gets as far as CGI-BIN access and then reports the following message:

---------------------------
ConnectionWizard
---------------------------
An error occurred while attempting to change permissions of the file ActinicBasicCgiTest.pl.

No further diagnostics data is available.

The Connection Wizard will not continue.

Please configure your network settings through the Advanced | Network Settings dialog.

Contact your Actinic reseller or Actinic Support as appropriate for any assistance that you may require.

I've checked and rechecked everything to no avail. I've deleted the site and recreated several times but I always get to this.

Can anyone shed any light on what may be causing the problem?

Thanks,
Gareth.

[Mike Hughes]

I don't have any experience with IIS but the settings generally look correct.

The two things I would be looking at are:

1. Permissions. try with the loosest permissions possible just in case this is the problem.

2. Upload compression seems to be enabled. I know this needs some libraries enabled in Unix and wonder whether IIS is compatible. Try with upload compression disabled.

Mike

[Darren B]

just one thing, is the url correct, should this not just be the ip address without the aramstore part.

Im not saying this is correct but what happens if you browse to the ip using you browser, im wondering if this means the path to the cgi-bin are incorrect unless you have them placed under aramstore

[gcparris]

Hi Mike, I've already tried the permissions thing. I've even tried it with Everyone full permission to Everything and it made no difference.

I turned off compression and I still got the same error.

It must be something simple, I just can't see it!

Gareth.

I don't have any experience with IIS but the settings generally look correct.

The two things I would be looking at are:

1. Permissions. try with the loosest permissions possible just in case this is the problem.

2. Upload compression seems to be enabled. I know this needs some libraries enabled in Unix and wonder whether IIS is compatible. Try with upload compression disabled.

Mike

[gcparris]

Hi Darren, I'm using IIS host headers so that I can access multiple websites via their names. I have a few web sites on that server all on port 80. The host header (aramstore) determines which web site to go to.

However saying that, it is just about the only thing that I could see may be messing it up somehow. I'll venture down that route a little...

Gareth.

just one thing, is the url correct, should this not just be the ip address without the aramstore part.

Im not saying this is correct but what happens if you browse to the ip using you browser, im wondering if this means the path to the cgi-bin are incorrect unless you have them placed under aramstore

[Mike Hughes]

Ok. One thing to check is whether ActinicBasicCgiTest.pl. is appearing in your cgi-bin directory.

This is the file that runs the test on the server. If it's there but won't run / has wrong permissions then that's one problem. If it isn't appearing / appears somewhere else then that's a different problem.

Mike

[Darren B]

id be interested to know what the out come is if you manage to fix it

[gcparris]

Ok, I've given up trying to get this to work. It's more hassle than it's worth!

I've now set-up a 1&1 web-site and things appear to be uploading ok.

Gareth.