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    #1

    Transferring Host Problems

    I am currently trying to transfer an site from one host to another with a bit of trouble.

    I am running the Network Configuration Wizzard and it gets as far as Path to Perl where I then run into problems. I get the message :-

    ConnectionWizard

    An error occured while sending an HTTP request to the web server.
    Perhaps your network is down
    or the web server is down. Try again or contact your network
    administrator or ISP to correct the
    situation.

    The hosting company don't seem to think it's a problem at their end!

    Does anyone have any ideas?

    Many thanks.
    Tags: None
    #2
    Post your exported network settings without usernames and passwords and tell us who your host is and what package you have with them.

    Someone may be able to help with ghat info.

    Comment

      #3
      Here's my exported settings ...

      Hosting is with HostingUK and it is one of their Windows 09 packages which they assure me they have other clients running Actinic on.

      Any suggestions greatly appreciated.

      HTTPPROXYMODE 0
      HTTPPROXYADDRESS
      HTTPPROXYPORT 80
      HTTPPROXYUSER
      HTTPPROXYPASSWORD
      FTPPROXYMODE 0
      FTPPROXYADDRESS
      FTPPROXYPORT 21
      FTPPROXYUSER
      FTPPROXYPASSWORD
      SCRIPTID 1
      SCRIPTEXT .pl
      SMTPHOST relay.hostinguk.net
      WEBSITEURL http://xxxx
      IGNOREPASSIVEERRORS true
      USERELATIVECGIURLS false
      PATHTOPERL /usr/bin/perl5.8.8
      USEENHANCEFTP false
      FTPCLIENTTIMEOUT 15000
      FTPRETRYDELAY 3000
      FTPKEEPALIVEINTERVAL 30000
      FTPSILENT false
      FTPMAXRETRIES 3
      FTPCONNECTTIMEOUT 25000
      SMTPAUTHREQUIRED false
      SMTPUSERNAME
      SMTPPASSWORD
      COMPRESSIONPACKETSIZE 1024
      COMPRESSEDUPLOAD true
      CATALOGURL http://xxxx/acatalog/
      ONLINESTOREFOLDERNAME acatalog
      CGIBINURL http://xxxx/cgi-bin/
      PATHFROMCGITOCATALOG ../httpdocs/acatalog/
      CODEBASE ./
      FTPHOST xxxx
      FTPUSERNAME xxxx
      FTPPASSWORD xxxx
      PATHTOCGIBIN cgi-bin/
      USEPASSIVEFTP false
      FTPPATHFROMCGITOCATALOG

      Comment

        #4
        DNS propagation issues?
        Elysium:Online - Official Accredited SellerDeck Partner
        SellerDeck Design, Build, Hosting & Promotion
        Based in rural Northants

        Comment

          #5
          The host has set up a domain alias to allow us to test before the domain name is transferred (the shop is live on old host currently) so that shouldn't be an issue?

          Comment

            #6
            Here's the exported network settings:-

            HTTPPROXYMODE 0
            HTTPPROXYADDRESS
            HTTPPROXYPORT 80
            HTTPPROXYUSER
            HTTPPROXYPASSWORD
            FTPPROXYMODE 0
            FTPPROXYADDRESS
            FTPPROXYPORT 21
            FTPPROXYUSER
            FTPPROXYPASSWORD
            SCRIPTID 1
            SCRIPTEXT .pl
            SMTPHOST relay.hostinguk.net
            WEBSITEURL http://xxxx
            IGNOREPASSIVEERRORS true
            USERELATIVECGIURLS false
            PATHTOPERL /usr/bin/perl5.8.8
            USEENHANCEFTP false
            FTPCLIENTTIMEOUT 15000
            FTPRETRYDELAY 3000
            FTPKEEPALIVEINTERVAL 30000
            FTPSILENT false
            FTPMAXRETRIES 3
            FTPCONNECTTIMEOUT 25000
            SMTPAUTHREQUIRED false
            SMTPUSERNAME
            SMTPPASSWORD
            COMPRESSIONPACKETSIZE 1024
            COMPRESSEDUPLOAD true
            CATALOGURL http://xxxx/acatalog/
            ONLINESTOREFOLDERNAME acatalog
            CGIBINURL http://xxxx/cgi-bin/
            PATHFROMCGITOCATALOG ../httpdocs/acatalog/
            CODEBASE ./
            FTPHOST xxxx
            FTPUSERNAME xxxx
            FTPPASSWORD xxxx
            PATHTOCGIBIN cgi-bin/
            USEPASSIVEFTP false
            FTPPATHFROMCGITOCATALOG

            Comment

              #7
              Originally posted by havering View Post
              PATHTOPERL /usr/bin/perl5.8.8
              Are you sure?
              Reusable Snore Earplugs : Sample Earplugs - Wax Earplugs - Women's Earplugs - Children's Earplugs - Music Earplugs - Sleep Masks

              Comment

                #8
                I've tried that and also

                /usr/bin/perl

                I get the same errors whichever.

                Comment

                  #9
                  Any ideas anyone?

                  Comment

                    #10
                    Not many people use windows hosting so the number of people able to comment may be limited. Unless there is a specific reason you want windows hosting you might be better off with a linux package.

                    Otherwise ask your host for the name of a client running Actinic on the same package and contact them for their settings to use an an example perhaps.

                    Comment

                      #11
                      Havering, I've been through 3 weeks of hell while changing hosts so you're not alone!

                      Perl path: check it's not usr/local/bin/perl or some such
                      You could also try incrementing your CGI script ID to 2 and purge/refreshing

                      There's lovely little hidden delight at Design>Text>misc>Bounce Message. The code under this needs rewriting if your web architecture is different from your old host.

                      Comment

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