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Network setup. Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.

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    Network setup. Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.

    Hi.
    I am absolutely new to web creating, management, ...
    I have bought the ready made site with actinic software.
    The site was running fine until I have decided to change hosting from namesco to 1&1. I still have my domains (.com and .co.uk) registered with namesco but tried to point them to 1&1. I use .com site and bought .co.uk just because was advised to do so.

    When I am in my Network Settings and press Test the following message comes:
    "Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
    The specified directory does not exist or you do not have access to the directory".

    here it is:
    HTTPPROXYMODE 0
    HTTPPROXYADDRESS
    HTTPPROXYPORT 80
    HTTPPROXYUSER
    HTTPPROXYPASSWORD
    FTPPROXYMODE 0
    FTPPROXYADDRESS
    FTPPROXYPORT 21
    FTPPROXYUSER
    FTPPROXYPASSWORD
    SCRIPTID 1
    SCRIPTEXT .pl
    SMTPHOST mail.jewellerychic.com
    WEBSITEURL http://www.jewellerychic.com
    IGNOREPASSIVEERRORS true
    USERELATIVECGIURLS false
    PATHTOPERL /usr/bin/perl
    USEENHANCEFTP true
    FTPCLIENTTIMEOUT 15000
    FTPRETRYDELAY 3000
    FTPSILENT false
    FTPMAXRETRIES 3
    FTPCONNECTTIMEOUT 25000
    SMTPAUTHREQUIRED true
    SMTPUSERNAME jewellerychic
    SMTPPASSWORD ***********
    SSLCATALOGURL https://secure.hosts.co.uk/~jewellerychic.com/Shop/
    SSLCGIBINURL https://secure.hosts.co.uk/~jewellerychic.com/cgi-bin/
    SSLPATHFROMCGITOCATALOG ../Shop/
    SSLCODEBASE ./
    SSLFTPHOST secure.hosts.co.uk
    SSLFTPUSERNAME jewellerychic.com
    SSLFTPPASSWORD ***********
    SSLPATHTOCGIBIN /web/cgi-bin/
    SSLUSEPASSIVEFTP true
    CATALOGURL http://www.jewellerychic.com/Shop/
    ONLINESTOREFOLDERNAME Shop
    CGIBINURL http://www.jewellerychic.com/cgi-bin/
    PATHFROMCGITOCATALOG ./Shop/
    CODEBASE ./
    FTPHOST jewellerychic.com
    FTPUSERNAME ***********
    FTPPASSWORD ***********
    PATHTOCGIBIN /cgi-bin/
    USEPASSIVEFTP true
    FTPPATHFROMCGITOCATALOG web/Shop/

    This is my firs attemt to do it myself as I simply do not have money to pay for professional help.
    I have read several Threads but still did not solve my problem. The dipper I am into this, the more I want simply to cry as I feel absolutely useless.

    English language is not my first language. I still stragle with some termins and computer expressions.

    I hope someone here would be so generous to spend some of his time to help a woman to learn a way out of this maze.

    #2
    Iand1 is normally quite easy to set up. This is what I would do:

    Firstly switch off SSL in Actinic - come back to that later if needed.

    Create a folder in the 1and1 server space called jewellerychic, within that folder create two more folders, one called acatalog and another called cgi-bin. Use an FTP client to set the permissions on the acatalog folder to 777 (the cgi-bin folder should be at its default of 755).

    Now still in 1and1 set the domain jewellerychic.com to point to the folder you just created called jewellerychic. Also in 1and1 set up a new FTP account and point it to the same folder.

    Now the settings required will be the same as these here:

    Code:
    HTTPPROXYMODE 0
    HTTPPROXYADDRESS
    HTTPPROXYPORT 80
    HTTPPROXYUSER
    HTTPPROXYPASSWORD
    FTPPROXYMODE 0
    FTPPROXYADDRESS
    FTPPROXYPORT 21
    FTPPROXYUSER
    FTPPROXYPASSWORD
    SCRIPTID 1
    SCRIPTEXT .pl
    SMTPHOST auth.smtp.oneandone.co.uk
    WEBSITEURL http://www.jewellerychic.com/
    IGNOREPASSIVEERRORS true
    USERELATIVECGIURLS false
    PATHTOPERL /usr/bin/perl
    USEENHANCEFTP true
    FTPCLIENTTIMEOUT 15000
    FTPRETRYDELAY 3000
    FTPKEEPALIVEINTERVAL 30000
    FTPSILENT false
    FTPMAXRETRIES 3
    FTPCONNECTTIMEOUT 25000
    SMTPAUTHREQUIRED false
    SMTPUSERNAME
    SMTPPASSWORD
    COMPRESSIONPACKETSIZE 1024
    COMPRESSEDUPLOAD true
    CATALOGURL http://www.jewellerychic.com/acatalog/
    ONLINESTOREFOLDERNAME acatalog
    CGIBINURL http://www.jewellerychic.com/cgi-bin/
    PATHFROMCGITOCATALOG ../acatalog/
    CODEBASE ./
    FTPHOST www.jewellerychic.com
    FTPUSERNAME **********
    FTPPASSWORD **********
    PATHTOCGIBIN /cgi-bin/
    USEPASSIVEFTP true
    FTPPATHFROMCGITOCATALOG

    Comment


      #3
      Daer drounding,

      Thanks a lot for your super quick reply!
      Please do not throw tomatos at me but so far I have just managed to disable SSL.

      I have been with 1&1 for 24hours and still do not know them well.

      Where in the 1&1 server space I should create a folder?
      "Use an FTP client..."?

      Can you PLEASE, PLEASE, PLEASE tell all that you have just said but remember you are explaining it to a Russian woman, who has a little knowlege (oh, sorry no knowlege at all) in this and who has literally been learning this just for the past 24 hours.

      I am very, very sorry if I annoy you by asking probably very silly questions.

      Comment


        #4
        If you can quickly PM me your 1and1 admin login details I'll do it for you.

        Comment


          #5
          Thanks a lot!

          Comment

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