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**Michael J** · 23-Nov-2010, 10:10 AM

OK, now for the errors.
First one at upload from Actinic: An error occured while merging files on the remote site.
<HTML><TITLE>Actinic</TITLE><BODY><H1> A General Script Error Occured</H1><HR>Error:"<path>/acatalog/"contains invalid characters.<HR>Press the Browser back button and try again or contact the site owner. </BODY></HTML>

Second one in Browser: A GENERAL SCRIPT ERROR OCCURED. Error. "/acatalog/" contains invalid characters.

Browser:
http://localhost - takes me to the Home Page, clicking on the nav bar for store = error
http://localhost/acatalog - takes me to the store, some links work, most don't = error

Does this help with identifying the problem?
Thanks
Mike

**NormanRouxel** · 23-Nov-2010, 12:25 PM

You need Perl running properly first.

First of all, tell us which Perl you've installed. Open a command prompt and type perl -v and you'll get full info. Also what version of Windows you're using (e.g. Windows 7 Pro 64 bit).

Then tell us what the Actinic Network Test (via Web / Network Setup) does.

**Michael J** · 23-Nov-2010, 01:17 PM

Info as requested:

Perl v5.12.2 MSWin32x86 multi thread with 8 reg patches.

Windows XP sp3

Network Test - SMTP - whatever I enter proves incorrect/not valid even 'localhost' leaving blank is not an option.
Mail Test: successful
Server: passed
Connection: failed
Sockets: passed
Comms': failed
Authorisation: failed
Message: No connection could be made because the target machine actively refused it.

**NormanRouxel** · 23-Nov-2010, 02:01 PM

That's all OK. You don't have an SMTP server on your localhost machine so the emails will fail. That's not a problem (I use "dummy" and simply let if fail). If you really need to test email, then enter the settings for your ISP's SMTP server. You'll undoubtedly need an username / password too.

If that's all working then you should be able to upload and test the site.

You did mention a problem installing Perl and (infuriatingly) didn't tell us what the perl .exe you are using actually is. Any chance of being more specific?

**Michael J** · 23-Nov-2010, 02:28 PM

Hi,
Perl installation wasn't aproblem, at least I don't think so. It was 'warftpd' that was a problem but that seems all sorted now. In the Perl/bin folder there is two .exe files, perl5.12.2.exe and perl.exe
The version is as mentioned in my last reply -
Perl v5.12.2 MSWin32x86 multi thread with 8 reg patches.

**NormanRouxel** · 23-Nov-2010, 03:03 PM

I'm using Perl v5.10.1 MSWin32-x64-multi-thread (on Windows 7 Pro 64 bit) so cannot comment on whether yours will work.

Try Refreshing the site and see if it works now.

**Michael J** · 23-Nov-2010, 03:27 PM

I've checked and double checked settings and refreshed a few times now with no different outcome. Same old error messages and almost complete lack of navigation. What concerns me is these invalid characters within Actinic!

**NormanRouxel** · 23-Nov-2010, 03:34 PM

I just installed perl 5, version 12, subversion 2 (v5.12.2) built for MSWin32-x64-multi-t
hread here and have no such problems.

It may be best to post your network settings (without any passwords) so we can see what you're using.

**Michael J** · 23-Nov-2010, 06:06 PM

Wamp / errors

Hi, attached quick screen captures of error messages:

Attached Files

ActinicErrors.jpg (135.3 KB, 155 views)

**NormanRouxel** · 23-Nov-2010, 06:56 PM

Time to check your server logs.

Your Apache installation has a "logs" folder. Look at "error.log" in there.

Actinic also writes a file "error.err" into your servers "acatalog" folder. Again inspecting that may help.

**Michael J** · 23-Nov-2010, 07:38 PM

OK, here we go again. Actinic 'error.err' log =
Program = CATALOG , Program version = 23357 , HTTP Server = Apache/2.2.17 (Win32) , Return code = 254 , Date and Time = 22/11/2010 19:27:42, Internal Errors = File ../acatalog/upload.zip doesn't exist,
Program = CATALOG , Program version = 23357 , HTTP Server = Apache/2.2.17 (Win32) , Return code = 254 , Date and Time = 22/11/2010 21:38:47, Internal Errors = File ../acatalog/upload.zip doesn't exist,
Program = CATALOG , Program version = 23357 , HTTP Server = Apache/2.2.17 (Win32) , Return code = 254 , Date and Time = 23/11/2010 17:12:13, Internal Errors = File ../acatalog/upload.zip doesn't exist,
Program = CATALOG , Program version = 23357 , HTTP Server = Apache/2.2.17 (Win32) , Return code = 254 , Date and Time = 23/11/2010 17:40:25, Internal Errors = File ../acatalog/upload.zip doesn't exist,
I won't bother to include the Apache error log as there is well over a few hundred, which now puts me in a rather pointless situation, what the hell to do now? What ever the problem is it's a tough one. I'm sure I have no idea what to do now!

**NormanRouxel** · 23-Nov-2010, 11:39 PM

I won't bother to include the Apache error log

Grrr.... Getting useful info from you is like pulling teeth. Those few hundred errors mean something serious is going wrong but you don't want to let us know what it is!

Just look at the last dozen lines of the Apache error log as they will be the ones from your most recent efforts.

**NormanRouxel** · 23-Nov-2010, 11:48 PM

Also, in your Network Settings screenshot, I see you've put something into the field that's marked (leave blank unless advised). Try deleting that.

You also seem to have SSL configured. That's certainly not going to work on a localhost server.

**Michael J** · 24-Nov-2010, 10:11 AM

Good points. The field marked ('leave blank unless advised') was originaly blank, but as soon as I close it and re-open it, it's re-populated with 'acatalog' again. However, I have reconfiqured the SSL so now not an issue.......refreshed the site......and now, it works!!!!!!!!! I've just ran the site and bought �250.00 worth of stuff from myself without a hitch, although I did select payment with order as an option (I don't have online payments set up yet) and nothing happened, so can you tell me if this should have worked or not?

**NormanRouxel** · 24-Nov-2010, 10:31 AM

If you can download the order you just made into Actinic then all is finally OK.

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