General Script Error

[lamphouse]

Hello,

I know there are several other threads regarding this matter, but can't seem to find a conclusion to the problem.

I am getting the following message on all the important pages.

A General Script Error Occurred
Error: Error opening configuration file ../acatalog/prompt.fil. No such file or directory.

I have looked at the server, and the files are on there. But would like to hear from someone who knows how to correct this problem.

I am urgently trying to get my site up and running for the new year.

[leehack]

What have you tried so far Adam, it will save us telling you to do things that you've already done.

[lamphouse]

Well, not to much. Im quick new at Actinic, so im slowly building up my knowledge of it.

I have tried to refresh the site. And Deleted and reloaded. But all the same.

Have a look at www.backstagewarehouse.co.uk

I think the problem is when I generate the Scripts. The following message comes up:
"Your Web site files have been generated on your hard disk. Click "Instructions" for information on manually installing the files on the web site."

The following then appears:

To update your web site installation,
o Transfer the CGI scripts to the CGI-BIN on your web server:
nq000002.pl
ms000002.pl
mf000002.pl
ca000002.pl
os000002.pl
bb000002.pl
ss000002.pl
se000002.pl
cm000002.pl
rs000002.pl
sh000002.pl
md000002.pl
al000002.pm
ad000002.pm
as000002.pm
di000002.pm
ae000002.pm
ao000002.pm
ac000002.pm
px000002.pm
ax000002.pm
cm000002.pm
sm000002.pm
ab000002.pm
sl000002.pm
dd000002.pm
nph-dl000002.pl


o Create the Actinic web site directory
o Place the Java applet archive files in the Actinic web site directory:
encrypt.zip
encrypt.cab
o Create a subdirectory tree (COM/Actinic/Catalog) off of your
catalog web site directory and place the loose Java applet
class files in it:
EA.class
BOS.class
OB.class
OR.class
R.class
TD.class
S.class
FI.class
IC.class

Is this the case that I need to install this files one by one?

[leehack]

You don't need to install any files yourself manually, all you need to make sure is that a cgi-bin folder and an acatalog folder exists, they both have the right permissions and an actinic network test gives you a pass on all accounts. Without a test pass on everything, it's pointless trying to do anything.

I've moved your thread into the upload problems forum, there's a sticky in that forum showing what you need to provide if having network/website connection problems.