Host > Virtual Machine running on my own server colocated within a datahouse rack
Unix or windows hosting > Unix with CentOS/Apache
Is this your first upload? Yes
Has it worked in the past? No
Have you compacted the database in the housekeeping menu? Nothing to compact
Have you changed the cgi number in network setup and tried to reupload? Yes
Have you run the network wizard? Yes, completes successfully (although I skip the SMTP setup stage for now)
Network settings:
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST
WEBSITEURL http://www.purefurniture.net/
IGNOREPASSIVEERRORS false
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
CATALOGURL http://www.purefurniture.net/furniture/
ONLINESTOREFOLDERNAME furniture
CGIBINURL http://www.purefurniture.net/cgi-bin/
PATHFROMCGITOCATALOG /var/www/html/pf/furniture/
CODEBASE ./
FTPHOST www.purefurniture.net
FTPUSERNAME actinic
FTPPASSWORD ******
PATHTOCGIBIN /var/www/html/pf/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG
Problem encountered:
The network wizard setup completes successfully. A purge/refresh fails at the stage of uploading a file called nq00001.pl. If that step is bypassed, the next step of ""purging file of type fil" fails, then the purge/refresh continues.
Each time, the error given is as follows:
Actinic received a server error from the web server. The CGI scripts are not executing properly on the server. The error could be caused by several things. Check:
- the 'Path to the Perl shell'
- the 'CGI script extension'
- the 'Path to CGI-BIN'
- the 'CGI-BIN URL.
- the amount of web space left on your server
- if your server is configured to accept POSTs to CGI scripts
- the permissions on the server:
On Linux/Unix based servers the permissions should be:
cgi-bin (755) – drwxr-xr-x
Online Store Folder (777) – drwxrwxrwx
On Windows based servers (need to be checked with the hosting company):
IIS
cgi-bin = read/execute
Online Store Folder = read/write/execute
NTFS
cgi-bin = Catalog's FTP account needs 'Change' permissions on the directory
Online Store Folder = Catalog's FTP account needs 'Change' permissions on the directory AND the IUSR_<servername> account needs to have 'Change' permissions on the directory
Run Web | Configure Web Site Details... to review your web site configuration.
Unix or windows hosting > Unix with CentOS/Apache
Is this your first upload? Yes
Has it worked in the past? No
Have you compacted the database in the housekeeping menu? Nothing to compact
Have you changed the cgi number in network setup and tried to reupload? Yes
Have you run the network wizard? Yes, completes successfully (although I skip the SMTP setup stage for now)
Network settings:
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST
WEBSITEURL http://www.purefurniture.net/
IGNOREPASSIVEERRORS false
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
CATALOGURL http://www.purefurniture.net/furniture/
ONLINESTOREFOLDERNAME furniture
CGIBINURL http://www.purefurniture.net/cgi-bin/
PATHFROMCGITOCATALOG /var/www/html/pf/furniture/
CODEBASE ./
FTPHOST www.purefurniture.net
FTPUSERNAME actinic
FTPPASSWORD ******
PATHTOCGIBIN /var/www/html/pf/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG
Problem encountered:
The network wizard setup completes successfully. A purge/refresh fails at the stage of uploading a file called nq00001.pl. If that step is bypassed, the next step of ""purging file of type fil" fails, then the purge/refresh continues.
Each time, the error given is as follows:
Actinic received a server error from the web server. The CGI scripts are not executing properly on the server. The error could be caused by several things. Check:
- the 'Path to the Perl shell'
- the 'CGI script extension'
- the 'Path to CGI-BIN'
- the 'CGI-BIN URL.
- the amount of web space left on your server
- if your server is configured to accept POSTs to CGI scripts
- the permissions on the server:
On Linux/Unix based servers the permissions should be:
cgi-bin (755) – drwxr-xr-x
Online Store Folder (777) – drwxrwxrwx
On Windows based servers (need to be checked with the hosting company):
IIS
cgi-bin = read/execute
Online Store Folder = read/write/execute
NTFS
cgi-bin = Catalog's FTP account needs 'Change' permissions on the directory
Online Store Folder = Catalog's FTP account needs 'Change' permissions on the directory AND the IUSR_<servername> account needs to have 'Change' permissions on the directory
Run Web | Configure Web Site Details... to review your web site configuration.
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