Just for completeness remember these points.
Although when you add a hosting account Heart generates it immediately after you create it, it can take several hours for the cgi-bin to become functional, so if you create a hosting account and try and configure an Actinic site straight away it will not work and you will get lots of error messages.
FTP needs to be unlocked for Actinic to work. If you unlock by IP Address remember that your IP Address changes (unless you have a static one) so you may have to lock and unlock it again.
When you create a hosting account for a client's Actinic site to run on, you need to tick 'Display Web Server Information' and 'Display Account Summary' in 'Edit Web Hosting Features' for that account so that the customers control panel allows them to unlock FTP for their IP Address. If you need to upload as a designer, add your IP Address to theirs separated by a comma.
Although when you add a hosting account Heart generates it immediately after you create it, it can take several hours for the cgi-bin to become functional, so if you create a hosting account and try and configure an Actinic site straight away it will not work and you will get lots of error messages.
FTP needs to be unlocked for Actinic to work. If you unlock by IP Address remember that your IP Address changes (unless you have a static one) so you may have to lock and unlock it again.
When you create a hosting account for a client's Actinic site to run on, you need to tick 'Display Web Server Information' and 'Display Account Summary' in 'Edit Web Hosting Features' for that account so that the customers control panel allows them to unlock FTP for their IP Address. If you need to upload as a designer, add your IP Address to theirs separated by a comma.
Comment