I do hope you can help with the following please....
Having moved our website hosting to a new provider, who is providing us with an ftp username and password, how do we set up the pathway/where do we input this information into Actinic v9 to ensure correct upload of our website through the new provider please?
It's not that we've hit problems (yet!), but that we don't know how to go about doing this. (I have searched for answers in the forum.)
Is it simply a case of changing the details in Web > Network Setup?
Or do we need to go through an intermediary, for example Filezilla?
I have tried to answer the questions below linked to this forum but we don't know where to start so i don't think our answers will help! We just need guidance on how to go about it please.
Thank you for your time.
Who is your host? LCN
Is it unix or windows hosting? Not sure
Is the permission on the cgi-bin set to 755? How do i find that please?
Is the permission on the acatalog folder set to 777? How do i find that please?
Is this your first upload? Has it worked in the past? It's the first one that we have had to do.
Have you compacted the database in the housekeeping menu? Yes
Have you changed the cgi number in network setup and tried to reupload? No, don't know how to.
Have you run the network wizard? what was the result? Haven't run it, don't know where to start
Having moved our website hosting to a new provider, who is providing us with an ftp username and password, how do we set up the pathway/where do we input this information into Actinic v9 to ensure correct upload of our website through the new provider please?
It's not that we've hit problems (yet!), but that we don't know how to go about doing this. (I have searched for answers in the forum.)
Is it simply a case of changing the details in Web > Network Setup?
Or do we need to go through an intermediary, for example Filezilla?
I have tried to answer the questions below linked to this forum but we don't know where to start so i don't think our answers will help! We just need guidance on how to go about it please.
Thank you for your time.
Who is your host? LCN
Is it unix or windows hosting? Not sure
Is the permission on the cgi-bin set to 755? How do i find that please?
Is the permission on the acatalog folder set to 777? How do i find that please?
Is this your first upload? Has it worked in the past? It's the first one that we have had to do.
Have you compacted the database in the housekeeping menu? Yes
Have you changed the cgi number in network setup and tried to reupload? No, don't know how to.
Have you run the network wizard? what was the result? Haven't run it, don't know where to start