CGI BIN error

[marilyna]

This is the error I get, I note it has been mentioned on the forum before but I can't see if and how it was resolved. Hosting can't see a problem and can view using Filezilla. Any ideas? I'm using V9

Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration.

[guccij]

Did you see the sticky?
http://community.sellerdeck.com/showthread.php?t=45650

[marilyna]

See, my problem is that I'm not familiar with the terminology. Please explain "sticky" thanks

[NormanRouxel]

Welcome to the Community, Marilyn.

A sticky is an important informative document "stuck" to the top of a list of posts.

Open the parent of this very page - http://community.sellerdeck.com/forumdisplay.php?f=9 - look for Sticky: PLEASE READ before posting in this forum - click it.

[marilyna]

Thanks Norman, I will have a looksee and get back