smtp server that requires authentication

[lee.harris]

How can I get v6 sending mails through our smtp server which requires authentication for outgoing mail?

[NormanRouxel]

Although Authenticated SMTP has been around since 1998 Actinic do not support it as yet!

As a work-around I've written a patch that may help as it allows your servers outgoing mail transport (sendmail, etc) to be used instead. Details at www.rouxel.cwc.net/actinicstuff.html

This does require that a Perl module, Mail::Mailer, be available on your server. You'll either have to try it and see or ask your server gurus.

Norman

[lee.harris]

Top man Norman

[lee.harris]

Paging Norman. Paging Norman...

Just tried this and as a result am getting 500 errors merging updates on the web site. Have proved this to the modified Actinic.pm.

Any clues?

[cdicken]

Do you have v6.1.0 (or higher)? If so, go to 'Help | Troubleshooting' and click the 'Web Site Analysis' button. What is in the 'Perl version' field?

It may be you have an old version of Perl on the server. If you are using Netbenefit, try changing the 'Path to Perl' in 'Advanced | Network Setup' to '/usr/bin/perl5'.

[lee.harris]

Perl v5.008.

Good? Bad? Indifferent?

[cdicken]

That should be fine. It is only when perl is earlier than 5.006 that there are sometimes problems.

My suggestion is to restore an original Actinic.pm file from your 'Original' folder, and then try the patch again.

[lee.harris]

Definitely unhappy merging the files (500 error) once Norman's patch is applied to Actinic.pm. Restoring Actinic.pm enables a site update to be done.

[NormanRouxel]

Either you made a mistake in the patching or your servers installation of Perl doesn't support the Mail::Mailer module.

Post the verion of Actinic you're using and perhaps someone will send you their patched file of the same version.

Norman

[lee.harris]

Defeinitely copied & pasted from your site ok so it must be my server.

6.1.3.0.0.0.0.0.0.0.0.0.0(joking).DHBA

[NormanRouxel]

Ask them about whether Mail::Mailer is installed then.

Norman

[lee.harris]

Sorted. Mail::Mailer now installed and patch uploads and works well. Thanks.

[Artisan]

As a work-around I've written a patch that may help as it allows your servers outgoing mail transport (sendmail, etc) to be used instead. Details at www.rouxel.cwc.net/actinicstuff.html
This does require that a Perl module, Mail::Mailer, be available on your server. You'll either have to try it and see or ask your server gurus.

Sorry to drag up an old thread, but it looks like I'll have to implement this patch to migrate my v5 and v6 sites to a new resller account with Heart Internet (http://www.heartinternet.co.uk/). I can't get authenticated SMTP to work in v7 (it wouldn't work with my old host, Webfusion, either), is it likely to work with v7?

Malcolm

[cdicken]

I don't know whether Norman's patch will work, but if you can't get the v7 SMTP authentication feature working with v7 I suggest you register an email support query HERE and the team can test your server for you and find out why it is not working.

[Artisan]

I've tried the patch on Actinic.pm in v6 first but I'm getting the following errors:

Actinic gets most of the way through a site update (or refresh) and stops with the message "An error occurred while sending the merge request".

On the website, I can navigate the brochure pages OK, but get the message "Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request" when I click on Products to enter the store.

Restoring the original gets everything back to normal but of course there's no email because of SMTP authentication being required.

Malcolm