Frustrating Problems Uploading to SureSolutions Webserver
Using Business 6.1.4
The area in which Actinic 'guesses' my cgi-bin directory** seems to time out during the upload process. I've tried this with passive ftp checked and unchecked. (Unchecked works, checked gives a red circle-X error window with no text) Actinic uploads perhaps 30 test scripts and then just says 'Contacting Site' until the bar fills. The wizard then asks me for the proper URL for cgi-bin (which has already been entered in network settings!).
I need to wait until the server will allow me to ftp back in, (CuteFTP, which I ran only to check what was going on said the connection was being refused. (Can't log in....))
During this time, I leave Business open to the same window and don't change anything.
Eventually (usually after anywhere from 3-10 minutes), I can reconnect to the server via ftp.
Then, when I confirm the URL is correct and click 'next', I get the following message:
The wizard received an error while verifying the CGI server. Error sending request. Check the CGI-BIN URL.
I thought that if the URL was the problem, I should place a cgi-bin directory into the root directory and point the program there. When I did this, the program gives a different error:
The wizard attempted to test the CGI-BIN URL by uploading a sample script and executing it. The response did not match the script, which indicates that the CGI-BIN URL is not correct. Check the CGI-BIN URL.
During the upload, when the Connection Wizard Analyzes the website, the program only sometimes recognizes the root path of the site when it asks me to identify the cgi-bin and web root directory. The tree is supposed to show multiple directories connected to /, (including 'web/') and instead only shows the users/v_______/ directory. I have had several instances where I have had to restart Actinic completely in order to properly recognize the entire FTP directory.
Once the guess phase is complete, the program asks me for the proper URL to the cgi-bin directory,
**Does this mean that Actinic is trying to guess our cgi-bin directory when I have have already manually input the proper path? If so, why? That seems like it's designed to deliberately sabotage my attempts to upload my site!
My settings file reads as follows:
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST vermontsundries.com
WEBSITEURL http://www.vermontsundries.com/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
CATALOGURL http://www.vermontsundries.com/acatalog/
CGIBINURL http://www.vermontsundries.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST 207.36.4.119
FTPUSERNAME *******
FTPPASSWORD *******
PATHTOCGIBIN /web/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /web/acatalog/
I removed the FTP username and password from this file. If you need it, please reply here with an explanation why and I'll provide it to you via email.
I'm about at the end of my rope here. My site is designed and ready to go, but I can't upload it to the Suresolutions server. Any help would be greatly GREATLY appreciated.
Jon
The area in which Actinic 'guesses' my cgi-bin directory** seems to time out during the upload process. I've tried this with passive ftp checked and unchecked. (Unchecked works, checked gives a red circle-X error window with no text) Actinic uploads perhaps 30 test scripts and then just says 'Contacting Site' until the bar fills. The wizard then asks me for the proper URL for cgi-bin (which has already been entered in network settings!).
I need to wait until the server will allow me to ftp back in, (CuteFTP, which I ran only to check what was going on said the connection was being refused. (Can't log in....))
During this time, I leave Business open to the same window and don't change anything.
Eventually (usually after anywhere from 3-10 minutes), I can reconnect to the server via ftp.
Then, when I confirm the URL is correct and click 'next', I get the following message:
The wizard received an error while verifying the CGI server. Error sending request. Check the CGI-BIN URL.
I thought that if the URL was the problem, I should place a cgi-bin directory into the root directory and point the program there. When I did this, the program gives a different error:
The wizard attempted to test the CGI-BIN URL by uploading a sample script and executing it. The response did not match the script, which indicates that the CGI-BIN URL is not correct. Check the CGI-BIN URL.
During the upload, when the Connection Wizard Analyzes the website, the program only sometimes recognizes the root path of the site when it asks me to identify the cgi-bin and web root directory. The tree is supposed to show multiple directories connected to /, (including 'web/') and instead only shows the users/v_______/ directory. I have had several instances where I have had to restart Actinic completely in order to properly recognize the entire FTP directory.
Once the guess phase is complete, the program asks me for the proper URL to the cgi-bin directory,
**Does this mean that Actinic is trying to guess our cgi-bin directory when I have have already manually input the proper path? If so, why? That seems like it's designed to deliberately sabotage my attempts to upload my site!
My settings file reads as follows:
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST vermontsundries.com
WEBSITEURL http://www.vermontsundries.com/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
CATALOGURL http://www.vermontsundries.com/acatalog/
CGIBINURL http://www.vermontsundries.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST 207.36.4.119
FTPUSERNAME *******
FTPPASSWORD *******
PATHTOCGIBIN /web/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /web/acatalog/
I removed the FTP username and password from this file. If you need it, please reply here with an explanation why and I'll provide it to you via email.
I'm about at the end of my rope here. My site is designed and ready to go, but I can't upload it to the Suresolutions server. Any help would be greatly GREATLY appreciated.
Jon
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