Upload of new website

[sally01]

Been trying to load a website on a new 1&1 server without success.

I've been through all the suggestions regarding correct permissions, compacting databases, uploading with a higher CGI No etc.

All the file structure looks the same as three other websites we have on an older 1&1 machine.

In the error log we have
script not found or unable to stat: /var/www/vhosts/my-domain-name.co.uk/httpdocs/cgi-bin

Which looks as though it is expecting the cgi-bin folder inside httpdocs which it is not.

Network settings are as follows



HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST my-domain-name.co.uk
WEBSITEURL http://www.my-domain-name.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPBUFFERSIZE 4
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED true
SMTPUSERNAME john@my-domain-name.co.uk
SMTPPASSWORD ***********
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
CATALOGURL http://www.my-domain-name.co.uk/httpdocs/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.my-domain-name.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../httpdocs/acatalog/
FTPHOST my-domain-name.co.uk
FTPUSERNAME ********
FTPPASSWORD ***********
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /httpdocs/acatalog/


Any help would be very gratefully received.

[malbro]

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST my-domain-name.co.uk
WEBSITEURL http://www.my-domain-name.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPBUFFERSIZE 4
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED true
SMTPUSERNAME john@my-domain-name.co.uk
SMTPPASSWORD ***********
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
CATALOGURL http://www.my-domain-name.co.uk/httpdocs/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.my-domain-name.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../httpdocs/acatalog/
FTPHOST my-domain-name.co.uk
FTPUSERNAME ********
FTPPASSWORD ***********
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /httpdocs/acatalog/


Any help would be very gratefully received.

What type of host is this, dedicated or shared.

I suspect your problem is having the acatalog as a folder under httpdocs which is then in the root of the domain. It is usual practive for web hosting to point the domain at httpdocs so that is the root of the web site, so catalogurl would be http://www.my-domain-name.co.uk/acatalog/.

[sally01]

Hi,

Its a dedicated server.

The domain is pointing to the httpdocs as the root as shown below



Document root * (picture of house)/httpdocs

The path to the website home directory.


So when I go through Web / Configure Website and it brings up the structure of the folders what should the Web Root Directory be set to

/httpdocs ??

[sally01]

Fed Up

Can anybody supply me with what the settings should look like for a 1and1 server when both the cgi-bin and acatalog folders are both in the root directory (mydomain.com/httpdocs)

This is driving me crazy with frustration!

[NormanRouxel]

For a 1&1 shared Linux server:

HTTPPROXYMODE	0
HTTPPROXYADDRESS	
HTTPPROXYPORT	80
HTTPPROXYUSER	
HTTPPROXYPASSWORD	
FTPPROXYMODE	0
FTPPROXYADDRESS	
FTPPROXYPORT	21
FTPPROXYUSER	
FTPPROXYPASSWORD	
SCRIPTID	1
SCRIPTEXT	.pl
SMTPHOST	mrvnet.kundenserver.de
WEBSITEURL	http://www.mysite.com/index.html
IGNOREPASSIVEERRORS	true
USERELATIVECGIURLS	false
PATHTOPERL	/usr/bin/perl
USEENHANCEFTP	false
FTPBUFFERSIZE	4
FTPCLIENTTIMEOUT	5000
FTPRETRYDELAY	3000
FTPKEEPALIVEINTERVAL	30000
FTPSILENT	false
FTPMAXRETRIES	3
FTPCONNECTTIMEOUT	15000
SMTPAUTHREQUIRED	false
SMTPUSERNAME	
SMTPPASSWORD	
COMPRESSIONPACKETSIZE	1024
COMPRESSEDUPLOAD	true
CATALOGURL	http://www.mysite.com/acatalog/
ONLINESTOREFOLDERNAME	acatalog
CGIBINURL	http://www.mysite.com/cgi-bin/
PATHFROMCGITOCATALOG	../acatalog/
FTPHOST	mysite.com
FTPUSERNAME	*******
FTPPASSWORD	*******
PATHTOCGIBIN	/cgi-bin/
USEPASSIVEFTP	true
FTPPATHFROMCGITOCATALOG

[malbro]

Hi,

Its a dedicated server.

The domain is pointing to the httpdocs as the root as shown below



Document root * (picture of house)/httpdocs

The path to the website home directory.


So when I go through Web / Configure Website and it brings up the structure of the folders what should the Web Root Directory be set to

/httpdocs ??

If the domain root is pointing to httpdocs then you do not need to put that in the acatalog link, that should behttp:/ /www.mydomain/acatalog.

A dedicated server often has the cgi-bin folder at the same level as the httpdocs folder in the ftp file structure but appears to the website to be on the same level as acatalog, this is a bit of trickery done by the web server software to make the site more secure.

If the cgi-bin is at the same level as httpdocs in the SellerDeck ftp view then the path from cgi-bin to actalog needs to be ../httpdocs/acatalog. If both cgi-bin and acatalog are on the same level in the ftp view then you use ../acatalog.

BEWARE:
the view of the website from a url point of view does not necessarily match the view of the website as seen in the ftp view and you are setting both views in SellerDeck.

The web view using the url and the ftp view using the relative paths.