Xilo.net Network Settings

[dtprojects]

I have a Xilo.net SiteHostXtra account. I have been sent the network settings from them but they don't work. Tech Support not too helpful. My problem is getting scripts to work in the cgi-bin. I have the right permissions set I'm sure.

Does anyone have any experience of using Actinic Catalog on Xilo servers? If so, I would appreciate some feedback on settings. Thanks.

[Ben]

Hi David

Could you post your network settings (with the username and password *ed out).

What, if any, are the errors when the settings are tested?

Ben

[dtprojects]

Thanks for your response. I'm in The Maldives for a week, when I get back I'll e-mail you my settings.

[dtprojects]

Hi Ben,

Back from the Maldives; here are my network settings:
======================================
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.webtrafficmax.net/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
CATALOGURL http://www.webtrafficmax.net/acatalog/
CGIBINURL http://www.webtrafficmax.net/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST ftp.webtrafficmax.net
FTPUSERNAME ******
FTPPASSWORD ******
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG
======================================

I get the following on Network Test:
"Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory."

If you let me have your Actinic e-mail address I'll send you my ftp details so you look on the server.

Regards

David Taylor

[cdicken]

Your network settings look textbook-correct.

Ben's away for the next few days so I would suggest registering an email support request at http://www.actinic.co.uk/support/register.htm as the team there will be able to take a look at your server and test it for you.