cgi-bin addresses?

[pierre66]

Been trying to configure initial network settings for hours. The wizard, "Analyzing Web Site" fails CGI-BIN Address. The testscript uploads repeatedly and after 20-30 minutes fails with:

"Received Error while verifying CGI server. Error sending request. Check the CGI-BIN URL"

Then I went to manual network setting and kept playing with the paths until I got this message:

"Actinic Ecommerce is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration."

Checked via FTP and the /cgi-bin/ folder contains these files:

cp000001.pl
ts000001.pl
cp000000.pl
ts000000.pl

The /acatalog/ folder has been created.

Any easy answers out there? Or direction to where to troubleshoot next???

Thank You!

[Mike Hughes]

These look like the test scripts to me, but I can't really say why they're failing. I did look and your cgi-bin folder is at /cgi-bin/ and you do have the catalog directory at /acatalog/

I suspect you may have some problems with the permission settings but i'm not an expert in this area.

There's a good chance Chris will have an answer (or some suggestions) for you in the morning.

Mike

[pierre66]

More info on original post...

Getting close! I've changed some server permissions and preferences. Now Network Test returns this message:

"Actinic Ecommerce received a server error from the web server. The CGI scripts are not executing properly on the server. Run Web | Configure Web Site Details... to review your web site configuration."

And here is the Server response:

"Internal Server Error

Apache/1.3.27 Server at www.pearlstrings.com Port 80"

And then I got the server error log:

"68.40.186.99 - - [23/Mar/2004:06:53:01 -0600] "POST /cgi-bin/cp000001.pl HTTP/1.1" 500 619 "-" "Catalog"
68.40.186.99 - - [23/Mar/2004:06:55:25 -0600] "POST /cgi-bin/cp000001.pl HTTP/1.1" 500 619 "-" "Catalog" "

Anybody know what's going wrong??? I have the /acatalog and /cgi-bin folders set at CHMOD 777...

Thank You!

[cdicken]

Your permissions are OK (although the cgi-bin should only be 755) and the fact your 'acatalog' folder is created in the right place means your setting are probably correct.

Perl is not executing on your web server. Check your web host actually has Perl installed.

[pierre66]

Still trying to fix this upload problem! I've read every other post on here trying to find the magic bullet and I'm waiting on another response from our host...

In the meantime here is our current config....

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 1
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST mail.pearlstrings.com
WEBSITEURL http://www.pearlstrings.com
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
CATALOGURL http://www.pearlstrings.com/acatalog/
CGIBINURL http://www.pearlstrings.com/cgi-bin/
PATHFROMCGITOCATALOG ../httpdocs/acatalog/
CODEBASE ./
FTPHOST ftp.pearlstrings.com
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN /cgi-bin/



And here is what I've sent to our host support:

"Please provide any assistance you can wrt the below support request...
I am adding our domain error log entries that I beleive apply to the failed e-comm test script:"

" [Wed Mar 24 13:31:36 2004] [error] [client 61.198.12.215] Premature end of script headers: /home/httpd/vhosts/pearlstrings.com/cgi-bin/cp000001.pl
failed to open log file
fopen: Permission denied

Thank You all!

[pierre66]

Got It!



Got It!....When I exported the config to post here I noticed the HTTP Proxy settings looked funny. I had entered a wrong proxy setting and never went back to look at them!


Network Configuration successful!

Thanks for everyone's help - I'm sure I'll be back for more!