Problems with network settings

[siwalker]

I'm trying to use the Wizard to get the network settings set up. At the point where you enter the address of the site, it times out with:
"The web site address (URL) does not refer to a web server or the web server or network is down. Try again or contact your system administrator or ISP. The operation timed out. "
The server is up and responding and nothing else has a problem talking to it.

Network settings were set up and tested OK, but the site wouldn't upload. I realised this was because it was still in Actinic Host Mode, so changed mode and had to re-enter everything - and now I get time-outs and problems.

The hosting site has what I believe is the 'usual' structure, with all web files in a 'www' directory. Entering what I think are all the right settings manually causes a problem during the CGI-BIN test - it times out. However it has managed to upload a couple of perl files to cgi-bin (cp000042.pl and ts000042.pl) and these execute OK from my telnet session.
Network settings look like this:

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 42
SCRIPTEXT .pl
SMTPHOST customermail2.easily.co.uk
WEBSITEURL http://www.swaqshop.com
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
SMTPAUTHREQUIRED true
SMTPUSERNAME ****************
SMTPPASSWORD ****************
CATALOGURL http://www.swaqshop.com/acatalog/
CGIBINURL http://www.swaqshop.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST www.swaqshop.com
FTPUSERNAME ****************
FTPPASSWORD ****************
PATHTOCGIBIN www/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG ../acatalog/

Any ideas?

Thanks,
simon

[Darren B]

Try making this change and see if it helps,

PATHTOCGIBIN www/cgi-bin/ Im sure it should read /www/cgi-bin/

its the only one i can see

Cheers
Darren

[Mike Hughes]

You appear to be preventing access to your website. How can Actinic verify the URL address if you're blocking access?

Mike

[siwalker]

Try making this change and see if it helps,

PATHTOCGIBIN www/cgi-bin/ Im sure it should read /www/cgi-bin/

its the only one i can see

Cheers
Darren

Thanks, but seems to make no difference.

simon

[siwalker]

You appear to be preventing access to your website. How can Actinic verify the URL address if you're blocking access?

Mike

AFAIK, the forbidden message is only because there's no index.html in the root at present. I've done nothing to 'block access'.

If I could see what Actinic was actually trying to do at this stage, I might be able to troubleshoot it.

simon

[Darren B]

have you tried to CHMOD you cgi-bin to 777 sometimes this allows it to upload, and you will then find actinic changes it back to 755

Cheers
Darren

[siwalker]

have you tried to CHMOD you cgi-bin to 777 sometimes this allows it to upload, and you will then find actinic changes it back to 755

Yup, tried that. Nada.

[Dragon Slayer]

Hi Simon,

I've just had a look at my network settings file and noticed that your FTP setting may be incorrect, here's mine for you to compare......

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.targetairweapons.co.uk/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.targetairweapons.co.uk/acatalog/
CGIBINURL http://www.targetairweapons.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST ftp.targetairweapons.co.uk
FTPUSERNAME ******
FTPPASSWORD ******
PATHTOCGIBIN /documents/cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG /documents/acatalog/

I'm hosting with '4sure' who gave me the network settings which worked with just a bit of tweaking. The one small thing I did notice was that unless the network settings were 'tab' spaced rather than just spaced using the space bar, it gave me problems - odd !

Hope this is of some help to you. Good Luck

Graham
www.targetairweapons.co.uk

[siwalker]

Hi Simon,

I've just had a look at my network settings file and noticed that your FTP setting may be incorrect, here's mine for you to compare......

Thanks for that. I tweaked a few things, and it started working. So I put them back one by one to see what breaks it - but it it kept working, so I suspect the hosting company changed something though they claimed not to.
Anyway - all works now - thanks to all for your input.

simon