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    #76
    These 2 quotes contradict each other and are typical of the confusion regarding this matter.

    Originally posted by Sales@Actinic
    If the software has been used, in other words uploaded to a site for the purposes of financial benefit to the owner, then it cannot be resold. The owner can take the site down, create a new one on a different URL and start again. The ownership of that licence remains with this owner and can never be transferred.
    Originally posted by wesleythorne
    I can however sell it on they said if i sold the business to someone else.
    Not that i want to do that just yet!
    wesley
    Even if Wesley was allowed to sell his copy of Actinic because he sold his business with it, what is stopping the new owner of the software from taking down that site and starting a new site with different URL, as quoted above by Mark from Sales@Actinic and what is stopping Wesley from starting a new business with a slightly different URL selling the same products with his newly purchased Actinic software?

    We should be allowed to sell our costly Actinic software providing that we can prove we are the rightful owners and that the details of the sale are sent in writing to Actinic, maybe Actinic could create a form which would meet their own criteria which would satisfy them. There is ways of keeping control of who has what copy but if it’s not about controlling who has what copy, then what is it about, is it money? Look after your customers and they will look after you!

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      #77
      With everything that has been said in this thread, by both ordinary users and actinic, it appears that what is written in the terms and conditions of use, is open to interpretation.

      I have had email conversations with sellers on Ebay as to whether they have got permission from Actinic to resell, some have replied No, in which case I have not bid, but interestingly some have said yes they do have permission. Part of my question to each seller has been " have you used the software to build and upload a site", now one seller said yes, this seller had obtained agreement to resell.

      Yet another seller was not granted permission to sell, he removed his copy from Ebay, and sent an email apologising for for wasting time, and disappointment. This seller had purchased his copy and had built, but not uploaded his site.

      It would be better for new users and I still think Actinic would benefit, not lose, if they allowed reselling of older versions- not upgraded copies as I can see the logic behind this- copies which have not been upgraded but have become redundant to the owner. I would happily by an older copy, which when finances permitted I would then purchase an upgrade. As things stand, this is not an option. I would like to use Actinic Catalogue but it looks like I will be purchasing a second user copy of other ecommerce software, or something new but cheaper. As with most software once you get used to how it works and the layout, menus etc, you do tend to stick with that brand/software house.

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        #78
        Originally posted by wesleythorne
        HI again, this all makes for a good read.
        SO if I but Business from America for example i can save a few hundread pounds. Although the software is americanized it works out cheaper than teh upgrade option from catalog to business.
        All that i really need to buy is the license key number.
        Can i buy this from america and just enter it into the english version which is a free download for 30 days and thus have a fully working english business version.
        Sounds feasible
        Or are the keys from america inactive on english software.
        I spoke to actinic about selling on my v6 catalog but i am not allowed. This means it has losy 100% of its asset value for my business.
        I can however sell it on they said if i sold the business to someone else.
        Not that i want to do that just yet!
        wesley
        I haven't tried it recently - you used to be able to enter keys in either US and UK version - not sure if that's still the case.
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          #79
          Webyourbusiness,

          I just tried to palce a test order on your site to see what a Business V6 -> Business V7 upgrade would cost, including shipping, and discovered that you appear to selling it for free plus a $20 electronic shipping charge.

          You might want to fix your catalog as the software is being added to the cart at zero cost.

          Mike

          PS. I would have emailed you on this but you have disabled email on the forum.
          -----------------------------------------

          First Tackle - Fly Fishing and Game Angling

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            #80
            UK Cost of Actinic Catalog
            £379.00 + VAT = £445.33
            US Price: $499.00 = £280.64

            UK Cost of Actinic Business
            £799 + VAT = £938.38
            US Price: $1,199.00 = £674.32

            Actinic Catalog upgrade to Business
            £625.00 + VAT = £734.38

            Total Cost for Purchasing Catalog + Upgrade to Business
            £445.33 (Catalog)
            £734.38 (Upgrade)
            £1179.71 (Total cost)

            £1179.71(Total cost) - £938.38 (Business) = £231.33
            Extra charge for being loyal to Actinic - almost like a speeding cameras
            Not only are you not going to be able to save money from the upgrade by selling your old Catalog product but it will cost you £734.38 which is an extra £231.33 to do so. No loyalty or repeat customer incentive here = unhappy UK customers.

            Cost of UK upgrade to Business = £734.38
            Cost of new USA Actinic Business = £674.32
            No postage required can download Trial and Key can be sent to email.

            Cost of other well known eCommerce software = £0.00
            Cost of other well known eCommerce software upgrades = £0.00

            We are not allowed to save some money on upgrades or by selling our old products, this leaves a bitter taste and the feeling of having just been caught by a speeding camera at 31 miles per hour.

            Comment


              #81
              John,

              Just to be technically correct, Companies in the UK *should* pay VAT on the US purchase.

              Perhaps Actinic could consider resale of *used* copies on a 50-50 split with the seller?
              This would allow the customer to recoup part of his costs and also generate additional revenue for Actinic - surely the win-win situation we all strive for in negotiation?
              Bill
              www.egyptianwonders.co.uk
              Text directoryWorldwide Actinic(TM) shops
              BC Ness Solutions Support services, custom software
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