Can I encourage everyone to use the thread rating system from now on?
Rate a thread as 'Excellent' if it contains a good solution, and could do with going in teh knowledge base, and rate a thread as 'terrible' if it doesn't contain a solution. All I'm thinking is that if we set up the search to sort by rating, we can return much better results for new customers.
What do you think?
Rate a thread as 'Excellent' if it contains a good solution, and could do with going in teh knowledge base, and rate a thread as 'terrible' if it doesn't contain a solution. All I'm thinking is that if we set up the search to sort by rating, we can return much better results for new customers.
What do you think?
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