Push - also, it depends how you're using email. I tend to find myself having "conversations" with customers where we might swap emails every couple of minutes. In the good old days we would have talked on the phone, but this suits us better (because you can be dealing with other things at the same time, and you can be anywhere).
Even waiting 5 minutes would lose some of the immediacy (like having to wait 5 minutes for every response in an online chat system). If you don't do this, you probably don't need push.
Even waiting 5 minutes would lose some of the immediacy (like having to wait 5 minutes for every response in an online chat system). If you don't do this, you probably don't need push.
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