The problem is that the customers name details are stored as one field, when to do any useful search (including the FIND ORDERS you suggest) requires a seperate surname field.
I can't think of any other database tool which would use a full name field (salutation+firstname+surname) as a search field. Imagine searching in the phonebook (if we still used such things ) like this. Everybody would be listed under M for Mr or Mrs!!
Customers also have the annoying habit of being inconsistent.
They may enter themselves as Mr Alan Brown one order and A Brown on another. If you sort the completed orders tab by name (which is effectively what we need to do to look up a customers order history), there is no way of ensuring that all of the same customers orders are in one place. If we were sorting on surname (or surname, firstname), all orders would group, as you there can't be any variance in the surname, apart from typos.
If there is some other method of recalling an order history for a customer in the catalog version, please let me know
Correcting myself....FIND ORDERS does work on a surname only search, BUT it only takes you to the first occurence of that surname. This does not help when trying to group all orders for the same customer, which is what I am aiming to do when sorting completed orders by name, in order to overview the customers order history with us.
But while I'm here... can you do something about the tax info on the invoices, on any order with a reasonable number of items it always ends up putting the VAT info on a 2nd page - especially annoying as there is all that wasted space above, to the left of the totals...
'Find' does just take you to first instance, but then a 'find next' option appears on the drop down menu. Still, I agree it's not as nice or easy as the option you suggested.
Chris,
here's another request for the wish list:
To be able to specify a bin (or product) location that get's printed on the packing list only to help pickers find the product.
I'm sure there was a workaround, but couldn't find it.
Couldn't you just create a customer variable called 'location' and manually add it to the packing list form? (not that I would have any idea how to do that...)
To be able to specify a bin (or product) location that get's printed on the packing list only to help pickers find the product.
I'm sure there was a workaround, but couldn't find it.
Mike
Yes, I can second that one!
At Chariots On Hire, I've had to assign every product a location number at the end of their stock refernece so we know where to look in the warehouse!
Can't even begin to do the same with Budget Bumps though, my stock references would get ridiculously long..LOL.. and it'd take too long to set up now (although I appreciate that would be the case even if it was an added option later on)
Would be handy though.
Tracey (who is really excited about offline ordering in V7..how sad am I?!)
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