URGENT - Easyspace Phone Number

[garyhay]

Can anyone help my client out

TIA

[rookers]

Try this:

Easyspace Ltd
2 Park Court Pyrford Rd
West Byfleet
Surrey
KT14 6SD
UK

Phone: +44 1932 350 097
Fax: 01932 350 222

This info is from the "whois" lookup. Hope that helps.
Jez

mower Magic
http://www.mower-magic.co.uk
http://www.robot-magic.co.uk

[garyhay]

Thanks Jez

I did find a number but it just says We are busy call back later.

[NVL]

Easy?

They don't do "phone" but do respond to own support forum (ask a question) fairly fast...

...failing that I've used fax in the past.

[the_gof]

Easyspace' real phone number

Ah. I'm not the only one desperately trying to contact these cowboys!

They've been ignoring my emails for a while now, and the online help is, as you probably know, laughably bad. In the end I rang their parent company, Iomart, and persuaded the receptionist to give me the following number

(0906) 211 9797

which is charged at 25p/min. However, on further pressing she gave me this number

(0141) 931 7134

which is the real, direct number for the above line, charged at the usual national rate. They did answer, but after a good 20 rings or so, so patience is the name of the game really. Hope this helps out anyone else who's been having trouble getting hold of them :-)

[rodmc]

The 0141 number is a Glasgow number, the support at easyspace has been getting better but still has a long way to go. Although they've usually got back to me within 48hrs from posting on the support forum.

[kinglouie]

Easyspace General

Searching the Internet I have discovered an amazing number of complaints relating to every aspect of Easyspace business. The recent changes left many users up the creek without a paddle and with no customer support to speak of. I want to move my domains away from Easyspace but they are wanting a payment of £49 plus VAT for each domain. i have contacted Trading Standards who are now investigating the matter and have told me not to pay. I suggest everyone who has a problem with Easyspace should lodge a complaint, this can be done on their web site.

[giant_u]

they messed me about big time

No phone number, no replies to emails and no replies to their online help-desk. All this with an un-updatable site - nice touch easyspace! I gave up on them in the end.

[nextofkin]

easyspace hell,,,, write to BBC's watchdog tel no below

Here aree the direct contact number sfor them......plus we should all write to BBC's Watchdog.........they also brag on thier website about how much money they have aquired and their new easyspace customer base..... which we ar enow not part off....leave them and go to 1and1.co.uk or fasthosts.com

General Enquiries
iomart Group plc
Fleming Pavilion
Todd Campus
West of Scotland Science Park
Glasgow
G20 0XA

Tel: +44 (0) 141 931 7000
Fax: +44 (0) 141 931 7001
Email: Please Click here

> Click here for a PDF Map


Press Office
Tel: +44 (0) 141 931 7000
Fax: +44 (0) 141 931 7001
Email- Click here

Company Secretary
Tel: +44 (0) 141 931 7000
Fax: +44 (0) 141 931 7001

iomart internet
Tel: +44 (0)870 050 0121
Customer Service: +44 (0) 870 050 0303

NetIntelligence
Tel: +44 (0) 870 050 0121
Email: Click here

[nej]

easyspace problems

It's only since they were taken over by Iomart that things have deteriorated, particularly the online customer support.

And apparently it was a £12million takeover.

I think I'll have a look at 1and1 and fasthosts.com like you suggest. thank you

[webyourbusiness]

It's only since they were taken over by Iomart that things have deteriorated, particularly the online customer support.

And apparently it was a £12million takeover.

I think I'll have a look at 1and1 and fasthosts.com like you suggest. thank you

give farcehosts a miss.

Read 1&1 Terms and conds VERY carefully - in fact, get your lawyer to read it....

[Jenny]

I would not recommend fasthosts for actinic.. Timeouts, slow sites.. That's my opinion.
Jenny

[pinbrook]

a simple search in these forums will tell you which hosts to avoid.

FH definatley give a miss

1&1 seem to be 50/50 50% say they are fine the other 50% say give them a miss.

Remember you get what you pay for - go cheap and be a cog in a wheel, pay more for Actinic specialists and become a person!!

Your choice - your budget - your time

[nej]

easyspace?

any thoughts on Easyspace?

[Jenny]

I wouldn't recommend them especially if you have a .com because there servers "can be" be based in the UK. My client was removed from google.co.uk becuse of this and when I put them on my Uk servers they appeared back within a few days. When there is a problem who can you speak to at easyspace: nobody, how long does it take to get an email reply when there is a problem, quite a long time. I have just taken over a client for this reason becuse they want to be able to talk to somebody, have a low populated server that is based in the Uk.
That's my humble opinion
Jenny