Changes to MOTO form

[Buzby]

I am not sure if these are bugs or not but 2 problems that I have with the moto form as follows.

1) When I select Paypal which is on the list. When I confirm I am told that it is not a valid payment. I have to change to Protx in order to confirm the order and then edit the order to change back to Paypal.

2) When taking a Ebay order I have type everything in as I am unable to use paste. This would speed up the process if I could copy from the ebay e-mail and paste straight in to the MOTO form.

[TraceyG]

1) When I select Paypal which is on the list. When I confirm I am told that it is not a valid payment. I have to change to Protx in order to confirm the order and then edit the order to change back to Paypal.

I can select Paypal on the MOTO form without any problems. Have you got it set as an option to use on the desktop (Settings | Business Settings | Payment & Security)? If so, then I suggest you contact Support as they would need to investigate your snapshot.

2) When taking a Ebay order I have type everything in as I am unable to use paste. This would speed up the process if I could copy from the ebay e-mail and paste straight in to the MOTO form.

I can certainly paste from a standard email into the MOTO form fields. Can you paste what you copy from the Ebay order into other applications?

[Donna]

You're right about not being able to cut and paste using the right click of your mouse however you can use ctrl c (keyboard shortcut for cut) and ctrl v (keyboard shortcut for paste.) instead.