Purge Deleted Orders with Date option

[zgap111]

Just had a call from a customer regarding his cancelled order...
- his Paypal was charged on the cancelled order.
- we use pre-authorise, so it's unusual for this to happen
- it should not be charged, we only charge on despatch.

The order/cancellation was a few weeks ago and was marked for deletion

But, we've recently purged deletions so we cannot see the deleted order (without reverting to a backup)
- if it wasn't purged, we can undelete and check the payment status to verify this query.

It would be nice to have an option to purge deleted orders older than "x" days...
"x" being a number I can choose...

[chris ashdown]

Have you checked PaYPal that the payment actually took place and they are not just thinking you have their dosh

[zgap111]

Hi

Yes, I checked whilst having the customer on the phone.

Receipts are set on "pre-authorise" mode
so payment status should be = "pending" waiting for us to "capture"

Paypal receipt for this customer had the option to "refund",
so we must have charged it in error. I refunded it immediately.

It would be nice to have verified this on that deleted order.

[zgap111]

A customer just called chasing their order... and we could not find it.
I'm guessing it was accidentally deleted, and we had a purge on the orders this morning... so it's now gone.
- I could revert to a backup, but from a test I did, Sellerdeck can't import orders in a append mode - it's either all "copied & replaced" or "nothing" << maybe another one for the wish list

We can commit the payment as it was pre-authorised via Sellerdeck Payments, and the order we can re-construct from the order confirmation email.

I really wish the "purge order" have a date option. eg . purging orders, we would only purge orders older than a month.
- can include "purge emails" too... purging emails older than 1 year would be nice and reduce an mdb file + helps performance...