Announcement

Collapse
No announcement yet.

'Some prerequisites could not be downloaded' error when installing the software

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    'Some prerequisites could not be downloaded' error when installing the software

    If you receive the following error message when attempting to install or re-install version 16 or 18 of the software: -


    Click image for larger version  Name:	MSError.png Views:	4 Size:	15.0 KB ID:	555780


    Please follow the instructions below.

    Click this link: http://download.microsoft.com/downlo...redist_x86.EXE to download the required prerequisite file to a folder on your machine.

    Once you have done this double click on the downloaded file to run it, this will install the required files.

    You should then be able to run your Sellerdeck software installer without problems.

    This error occurs because Microsoft have changed the download file so the Sellerdeck installer will not download the files as the file size is now not the same as when the installer was built.
    Last edited by G.W.Green; 03-Jan-2023, 11:27 AM.
Working...
X