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Error message: Your email message 'Order Received Email' may be wrongly formatted...

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  • Error message: Your email message 'Order Received Email' may be wrongly formatted...

    If you receive the following error message: -

    Your email message 'Order Received Email' may be wrongly formatted because its Inner Layout type does not match the Outer Layout type defined for that email.


    The 'Inner' and 'Outer' Layouts selected for any given email must both be in the same format - either HTML or Text. Please choose an Inner Layout of the correct type, or change the Outer Layout type in 'Site Options | Layout | Other'.

    The solution to this is as follows: -
    1. In SellerDeck, go to 'Settings | Business Settings | Order Processing'.
    2. Click "OK". (You don't need to change anything, just click "OK").
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