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“Cannot log you in, the Administrator has denied you access" message when logging in

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    “Cannot log you in, the Administrator has denied you access" message when logging in

    If you get the following error when trying to login to SellerDeck on a business plus user machine, please see the solution below:

    “Cannot log you in, the Administrator has denied you access.”
    1. On the Business Plus PC (Main database PC), login as Administrator.
    2. Go to settings | Users | tick the tick box “Enable user login feature”
    3. Click Close.


    Your users will now be able to login as normal. This tick box sometimes becomes un-ticked if you have a network problem or if you tried to create a snapshot when other users were logged into SellerDeck.
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