“No sites found in the current directory” / “The selected directory does not exist”

[G.W.Green]

If you get one of the following errors when trying to open SellerDeck on a business plus user machine, please see the solution below:

“No sites found in the current directory”

“The selected directory does not exist”

These errors occur when the permissions of the shared “Sites” folder are not high enough for SellerDeck to do what it needs to. It is suggested you carefully follow the steps below and check if the problem is solved when suggested, this will ensure you do not apply any un-necessary changes to permissions.

1. On the Business Plus PC (Main database PC) browse to the location where your sites folder can be found, for example:
   
   C:\Users\Public\Documents\Actinic vxx * (Windows 7 or Vista)
   
   Or
   
   C:\Documents and Settings\All Users\Documents\Actinic vxx * (Windows XP)
2. Right click on the “Sites” folder, and select “Properties”
3. Click on the “Sharing” tab.
4. Ensure the radio button “Share this folder” is selected, if it isn’t, select it and click “Apply”
5. Click on the “Permissions” button.
6. Ensure the user “Everyone” has the “Full control” tick box ticked, then click “Apply”
   
   
   
   
   
   
   This may have solved the problem, try reopening SellerDeck on the Business Plus user machine.
7. If you still get the errors above when opening SellerDeck, you will have to click “Add…” in the Permissions for sites prompt box.
8. Click “Advanced”, then “Find now”.
9. You need to select the user account which the Business plus user who cannot open SellerDeck with is using. For example, if the PC getting the error above is using the user account “SellerDeck” to login to Windows, select this user account, then click “OK”
10. Ensure the “Full control” tick box is ticked, and click “Apply”, then click “OK”
    
    
    
    
    
    
    This may have solved the problem, try reopening SellerDeck on the Business Plus user machine.
11. If you still get the errors above when opening SellerDeck, go to the “Security” tab in “Sites Properties”
12. On this tab, again, you need to make sure the user experiencing the error above appears in the list, for example “SellerDeck”, and you need to make sure the user has the “Full control” tick box ticked. You may also have to click “Add” and add the “EVERYBODY” user to the list and give the user full control.
    
    
    

This may have solved the problem, try reopening SellerDeck on the Business Plus user machine.

* The xx in the directory name would be replaced by the relevant version number i.e. 'SellerDeck v11'.