I have created an image and manually called it from the store pages, but when we...

[KB]

I have created an image and manually called it from the store pages, but when we upload we do not see the image.

v7 and earlier

If an image has been called manually (i.e. you have hard-coded a link) you will have to specify it in the additional files list (Design | Additional Files) and the file will be uploaded to the 'acatalog' folder online.