After refreshing the web site, user is unable to download orders. The catalog received an internal server error from the web server, the cgi scripts are no longer executing on the web server.
To fix this problem, copy the cgi scripts (all *.pm and *.pl files) from the 'Actinic v8\Original' directory, then start SellerDeck. Refresh the web site ( Web | Refresh Website) to upload the scripts. Note, if you have customised the scripts then you will need to re-apply your changes after copying the scripts to the site folder.
This can also be done from Help | Troubleshooting | 'Purge and Refresh Web Site' which does the above automatically except for reapplying changes to amended files.
To fix this problem, copy the cgi scripts (all *.pm and *.pl files) from the 'Actinic v8\Original' directory, then start SellerDeck. Refresh the web site ( Web | Refresh Website) to upload the scripts. Note, if you have customised the scripts then you will need to re-apply your changes after copying the scripts to the site folder.
This can also be done from Help | Troubleshooting | 'Purge and Refresh Web Site' which does the above automatically except for reapplying changes to amended files.