How to make a refund on a customer account.

[G.W.Green]

To make a refund on a customer account, please see the steps below:

1. Go to sales screen.
2. Menu (F10)
3. Select 'Refund'
4. Refund Next Item - Select Yes.
5. Scan product or look it up - Prod (F6) - Once selected your see it in the sales window with a minus figure.
6. Choose Customer to refund it to (F7) - You should now see the customer name at the top of the screen.
7. Select 'Pay'
8. Choose Account and then 'Complete'